Andrews Federal Credit Union Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Resetting A Forgotten Password. ..............................................................................11 Home Page Home Page Overview..................................................................................................13 Account Summary Overview.............................................................................................. 15 Account Details Overview...........................................................................................16 Quick Transfer. ............................................................................................................18 Account Nickname. .....................................................................................................19 Account Grouping. ......................................................................................................20 Editing a Group Name. ........................................................................................................ 21 Deleting a Group. ................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password................................................................................................................. 23 Change Login ID. .................................................................................................................. 24 Secure Delivery..................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login............................................................................. 26 Enabling Passcode Authentication..................................................................................... 28 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 29 Enabling Face ID. .................................................................................................................. 30 Apple Watch.................................................................................................................31 Apple Watch Setup............................................................................................................... 31 Viewing Balances and Transactions................................................................................... 31 Alerts Overview............................................................................................................32 Account Alerts....................................................................................................................... 33 History Alerts. ....................................................................................................................... 34 Online Transaction Alerts.................................................................................................... 35 Reminder............................................................................................................................... 36 Security Alerts Overview.............................................................................................37 Edit Delivery Preferences. ................................................................................................... 37