Getting Started | 7 |
Business Online Banking Overview | 7 |
Users | 7 |
Recipients | 7 |
Business Online Banking Transaction Types | 8 |
New User Enrollment | 9 |
Logging Off | 11 |
Resetting a Forgotten Password | 12 |
Symantec VIP Tokens | 14 |
Home Page | 15 |
Home Page Overview | 15 |
Mobile Quicklinks | 17 |
Account Details Overview | 18 |
Quick Transfer | 20 |
Account Nickname | 21 |
Details & Settings | 22 |
Account Grouping | 23 |
Editing a Group Name | 24 |
Deleting a Group | 24 |
Security | 25 |
Protecting Your Information | 25 |
General Guidelines | 25 |
Login ID and Password | 25 |
Fraud Prevention | 25 |
Security Preferences | 26 |
Change Password | 26 |
Change Login ID | 27 |
Mobile Security Preferences | 28 |
Enabling Touch ID or Fingerprint Login | 28 |
Enabling Passcode Authentication | 30 |
Enabling Face ID | 31 |
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login | 32 |
Apple® Watch | 33 |
Apple® Watch Setup | 33 |
Viewing Balances and Transactions | 33 |
Alerts Overview | 34 |
Account Alerts | 35 |
History Alerts | 36 |
Online Transaction Alerts | 37 |
Reminders | 38 |
Security Alerts Overview | 39 |
Editing Delivery Preferences | 39 |
Enabling and Disabling Push Notifications | 40 |
Secure Message Overview | 41 |
Sending a Secure Message | 42 |
Transaction Types | 43 |
Moving Money Overview | 43 |
Transactions | 44 |
Transfer Funds | 44 |
Loan Payments | 46 |
Activity Center Overview | 48 |
Using Filters | 49 |
Creating or Deleting Custom Views Using Favorites | 49 |
Editing Transactions | 50 |
Canceling Transactions | 51 |
Financial Tools | 52 |
Initial Setup | 52 |
Linking an Account | 52 |
Unlinking an Account | 53 |
Commercial Services | 54 |
Editing Company Policy | 54 |
Part 1 of 11: Choosing a Transaction to Edit in Company Policy | 54 |
Part 2 of 11: Approval Limits | 55 |
Part 3 of 11: Allowed Actions | 56 |
Part 4 of 11: Amount | 56 |
Part 5 of 11: Approvals | 57 |
Part 6 of 11: Choosing the Subsidiaries | 57 |
Part 7 of 11: Choosing the Accounts | 58 |
Part 8 of 11: Choosing the Drafting Hours | 59 |
Part 9 of 11: Choosing the Location | 60 |
Part 10 of 11: Choosing the IP Address | 61 |
Part 11 of 11: Choosing the SEC Code | 62 |
Company Policy Tester | 63 |
Viewing Rights to Access Features | 65 |
Establishing Rights to Access Accounts | 66 |
Creating and Editing Account Labels | 67 |
User Roles Overview | 68 |
Creating, Editing or Copying a User Role | 69 |
Part 1 of 10: Choosing a Transaction to Edit in User Roles | 70 |
Part 2 of 10: Establishing Transaction Type Rights | 71 |
Part 3 of 10: Approval Limits | 72 |
Part 4 of 10: Disabling a Transaction Type | 73 |
Part 5 of 10: Allowed Actions | 74 |
Part 6 of 10: Enabling Operation Rights | 75 |
Part 7 of 10: Choosing the Maximum Draft Amount | 76 |
Part 8 of 10: Selecting Subsidiaries | 76 |
Part 9 of 10: Enabling Allowed Accounts | 77 |
Part 10 of 10: Choosing Drafting Hours | 78 |
User Role Policy Tester | 79 |
Deleting Allowed Actions | 81 |
Establishing Rights to Access Features | 82 |
Establishing Rights to Access Accounts | 83 |
Deleting a User Role | 84 |
Users Overview | 85 |
User Management Overview | 86 |
Adding a New User | 87 |
Editing a User | 88 |
Deleting a User | 89 |
Recipient Overview | 90 |
ACH Only- Part 1 of 2: Adding a Recipient | 91 |
ACH Only- Part 2 of 2: Recipient Account Detail | 92 |
ACH & Wire- Part 1 of 4: Adding a Recipient | 93 |
ACH & Wire- Part 2 of 4: Beneficiary FI Detail | 94 |
ACH & Wire- Part 3 of 4: Intermediary FI Detail | 95 |
ACH & Wire- Part 4 of 4: Recipient Account Detail | 96 |
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient | 97 |
Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail | 98 |
Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail | 99 |
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail | 100 |
Wires Only (International)- Part 1 of 4: Adding a Recipient | 101 |
Wires Only (International)- Part 2 of 4: Beneficiary FI Detail | 102 |
Wires Only (International)- Part 3 of 4: Intermediary FI Detail | 103 |
Wires Only (International)- Part 4 of 4: Recipient Account Detail | 104 |
Editing a Recipient | 105 |
Editing a Recipient’s Templates | 106 |
Deleting a Recipient | 107 |
Payment Template Overview | 108 |
Creating a Template | 109 |
ACH Batch | 110 |
ACH Payment | 112 |
ACH Collection | 114 |
ACH Receipt | 116 |
Domestic Wire | 118 |
International Wire | 120 |
Payroll | 122 |
Sending a Single Payment | 124 |
ACH Batch | 124 |
ACH Payment | 127 |
ACH Collection | 129 |
ACH Receipt | 132 |
Domestic Wire | 134 |
International Wire | 136 |
Payroll | 138 |
Splitting a Payment | 140 |
Upload From File | 141 |
Creating a New File Map | 141 |
Using an Existing File Map | 144 |
Editing an Existing File Map | 145 |
Deleting an Existing File Map | 146 |
Viewing, Approving or Canceling a Transaction | 147 |
Single Transaction | 147 |
Multiple Transactions | 148 |
Editing or Using a Template | 149 |
Deleting a Template | 150 |
Wire Activity | 151 |
ACH Pass-Thru | 152 |
ACH NACHA Upload Errors | 152 |
ACH NACHA Upload Details | 153 |
Reports Overview | 154 |
Company User Activity Report | 155 |
Transaction Report | 156 |
Company Entitlements Report | 157 |
ACH Activity Report | 158 |
ACH Activity Report Previous Day(s) | 159 |
Balance and Activity Statement-Previous Day(s) | 160 |
Cash Position Report Previous Day(s) | 161 |
Wire Online Origination Report | 162 |
Editing a Report | 163 |
Deleting a Report | 164 |
Mobile Authorizations | 165 |
Services | 167 |
Stop Payment Request | 167 |
Single Check | 167 |
Multiple Checks | 168 |
Check Reorder | 169 |
Statements | 171 |
Mobile RDC Enrollment | 172 |
Mobile Deposits | 173 |
Mobile Deposits | 174 |
Quick Balance | 175 |
To Enable Quick Balance | 175 |
To Use Quick Balance | 176 |
Account Preferences | 177 |
Text Enrollment | 178 |
Statement Delivery | 180 |
Accessibility | 181 |