Androscoggin Treasury Management Online Banking

8-30-22

TREASURY MANAGEMENT ONLINE BANKING

II

Published by Murphy & Company, Inc. 13610 Barrett Office Drive

St. Louis, MO 63021 www.mcompany.com

© 2009-2022 Murphy & Company, Inc. Quicken is a registered trademark of Intuit, Inc. Macintosh is a trademark of Apple Inc., registered in the U.S. and other countries. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Q2 Software, Inc..

Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

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Getting Started

Welcome to Business Online Banking with Androscoggin Bank! Whether you are at home or at the office using a mobile phone, tablet, or laptop, we strive to make your Online Banking experience easy and convenient. By adding powerful commercial products and features, Androscoggin Bank provides you with the complex tools your business needs to achieve its goals. Although our Business Online Banking shares similar features with our personal accounts, this guide is meant to help you through business features only. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the Online Banking process. If you have additional questions, contact us at 1-800-966-9172.

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................7 Users........................................................................................................................................ 7 Recipients................................................................................................................................ 7 Business Online Banking Transaction Types . .................................................................... 8 New User Enrollment....................................................................................................9 Logging Off............................................................................................................................ 11 Resetting a Forgotten Password................................................................................12 Symantec VIP Tokens..................................................................................................14 Home Page Home Page Overview..................................................................................................15 Mobile Quicklinks........................................................................................................17 Account Details Overview...........................................................................................18 Quick Transfer. ............................................................................................................20 Account Nickname. .....................................................................................................21 Details & Settings. .......................................................................................................22 Account Grouping. ......................................................................................................23 Editing a Group Name. ........................................................................................................ 24 Deleting a Group. ................................................................................................................. 24 Security Protecting Your Information......................................................................................25 General Guidelines............................................................................................................... 25 Login ID and Password........................................................................................................ 25 Fraud Prevention.................................................................................................................. 25 Security Preferences...................................................................................................26 Change Password................................................................................................................. 26 Change Login ID. .................................................................................................................. 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login............................................................................. 28 Enabling Passcode Authentication..................................................................................... 30 Enabling Face ID. .................................................................................................................. 31 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login. ............. 32 Apple® Watch..............................................................................................................33 Apple® Watch Setup............................................................................................................ 33 Viewing Balances and Transactions................................................................................... 33

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Alerts Overview............................................................................................................34 Account Alerts....................................................................................................................... 35 History Alerts. ....................................................................................................................... 36 Online Transaction Alerts.................................................................................................... 37 Reminders............................................................................................................................. 38 Security Alerts Overview.............................................................................................39 Editing Delivery Preferences............................................................................................... 39 Enabling and Disabling Push Notifications. .............................................................40 Secure Message Overview. ........................................................................................41 Sending a Secure Message.........................................................................................42 Transaction Types Moving Money Overview............................................................................................43 Transactions Transfer Funds.............................................................................................................44 Loan Payments............................................................................................................46 Activity Center Overview. ...........................................................................................48 Using Filters........................................................................................................................... 49 Creating or Deleting Custom Views Using Favorites........................................................ 49 Editing Transactions............................................................................................................. 50 Canceling Transactions........................................................................................................ 51 Financial Tools Initial Setup. .................................................................................................................52 Linking an Account............................................................................................................... 52 Unlinking an Account........................................................................................................... 53 Commercial Services Editing Company Policy..............................................................................................54 Part 1 of 11: Choosing a Transaction to Edit in Company Policy.................................... 54 Part 2 of 11: Approval Limits............................................................................................... 55 Part 3 of 11: Allowed Actions . ............................................................................................ 56 Part 4 of 11: Amount ........................................................................................................... 56 Part 5 of 11: Approvals . ...................................................................................................... 57 Part 6 of 11: Choosing the Subsidiaries............................................................................. 57 Part 7 of 11: Choosing the Accounts.................................................................................. 58 Part 8 of 11: Choosing the Drafting Hours........................................................................ 59 Part 9 of 11: Choosing the Location................................................................................... 60 Part 10 of 11: Choosing the IP Address............................................................................. 61 Part 11 of 11: Choosing the SEC Code............................................................................... 62 Company Policy Tester. ....................................................................................................... 63

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Viewing Rights to Access Features. .................................................................................... 65 Establishing Rights to Access Accounts............................................................................. 66 Creating and Editing Account Labels. ................................................................................ 67 User Roles Overview...................................................................................................68 Creating, Editing or Copying a User Role..................................................................69 Part 1 of 10: Choosing a Transaction to Edit in User Roles............................................. 70 Part 2 of 10: Establishing Transaction Type Rights. ......................................................... 71 Part 3 of 10: Approval Limits............................................................................................... 72 Part 4 of 10: Disabling a Transaction Type........................................................................ 73 Part 5 of 10: Allowed Actions . ............................................................................................ 74 Part 6 of 10: Enabling Operation Rights. ........................................................................... 75 Part 7 of 10: Choosing the Maximum Draft Amount....................................................... 76 Part 8 of 10: Selecting Subsidiaries.................................................................................... 76 Part 9 of 10: Enabling Allowed Accounts........................................................................... 77 Part 10 of 10: Choosing Drafting Hours............................................................................. 78 User Role Policy Tester........................................................................................................ 79 Deleting Allowed Actions..................................................................................................... 81 Establishing Rights to Access Features.............................................................................. 82 Establishing Rights to Access Accounts............................................................................. 83 Deleting a User Role....................................................................................................84 Users Overview............................................................................................................85 User Management Overview. ............................................................................................. 86 Adding a New User .............................................................................................................. 87 Editing a User...............................................................................................................88 Deleting a User. ...........................................................................................................89 Recipient Overview......................................................................................................90 ACH Only- Part 1 of 2: Adding a Recipient......................................................................... 91 ACH Only- Part 2 of 2: Recipient Account Detail............................................................... 92 ACH & Wire- Part 1 of 4: Adding a Recipient..................................................................... 93 ACH & Wire- Part 2 of 4: Beneficiary FI Detail................................................................... 94 ACH & Wire- Part 3 of 4: Intermediary FI Detail................................................................ 95 ACH & Wire- Part 4 of 4: Recipient Account Detail........................................................... 96 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient.................................................. 97 Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail................................................. 98 Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail. ............................................ 99 Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail...................................... 100 Wires Only (International)- Part 1 of 4: Adding a Recipient.......................................... 101 Wires Only (International)- Part 2 of 4: Beneficiary FI Detail........................................ 102

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Wires Only (International)- Part 3 of 4: Intermediary FI Detail. ................................... 103 Wires Only (International)- Part 4 of 4: Recipient Account Detail................................ 104 Editing a Recipient.................................................................................................... 105 Editing a Recipient’s Templates....................................................................................... 106 Deleting a Recipient. ................................................................................................ 107 Payment Template Overview.................................................................................. 108 Creating a Template................................................................................................. 109 ACH Batch........................................................................................................................... 110 ACH Payment..................................................................................................................... 112 ACH Collection................................................................................................................... 114 ACH Receipt........................................................................................................................ 116 Domestic Wire. .................................................................................................................. 118 International Wire. ............................................................................................................ 120 Payroll................................................................................................................................. 122 Sending a Single Payment....................................................................................... 124 ACH Batch........................................................................................................................... 124 ACH Payment..................................................................................................................... 127 ACH Collection................................................................................................................... 129 ACH Receipt........................................................................................................................ 132 Domestic Wire. .................................................................................................................. 134 International Wire. ............................................................................................................ 136 Payroll................................................................................................................................. 138 Splitting a Payment........................................................................................................... 140 Upload From File...................................................................................................... 141 Creating a New File Map................................................................................................... 141 Using an Existing File Map................................................................................................ 144 Editing an Existing File Map.............................................................................................. 145 Deleting an Existing File Map........................................................................................... 146 Viewing, Approving or Canceling a Transaction. .................................................. 147 Single Transaction............................................................................................................. 147 Multiple Transactions. ...................................................................................................... 148 Editing or Using a Template.................................................................................... 149 Deleting a Template................................................................................................. 150 Wire Activity. ............................................................................................................. 151 ACH Pass-Thru.......................................................................................................... 152 ACH NACHA Upload Errors. ............................................................................................. 152 ACH NACHA Upload Details ............................................................................................ 153

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Reports Overview..................................................................................................... 154 Company User Activity Report......................................................................................... 155 Transaction Report............................................................................................................ 156 Company Entitlements Report. ....................................................................................... 157 ACH Activity Report........................................................................................................... 158 ACH Activity Report Previous Day(s). .............................................................................. 159 Balance and Activity Statement-Previous Day(s)........................................................... 160 Cash Position Report Previous Day(s)............................................................................. 161 Wire Online Origination Report....................................................................................... 162 Editing a Report........................................................................................................ 163 Deleting a Report...................................................................................................... 164 Mobile Authorizations. ............................................................................................ 165 Services Stop Payment Request. ........................................................................................... 167 Single Check ...................................................................................................................... 167 Multiple Checks . ............................................................................................................... 168 Check Reorder. ......................................................................................................... 169 Statements................................................................................................................ 171 Mobile RDC Enrollment. .......................................................................................... 172 Mobile Deposits ....................................................................................................... 173 Mobile Deposits........................................................................................................ 174 Quick Balance. .......................................................................................................... 175 To Enable Quick Balance.................................................................................................. 175 To Use Quick Balance. ...................................................................................................... 176 Account Preferences................................................................................................ 177 Text Enrollment........................................................................................................ 178 Statement Delivery................................................................................................... 180 Accessibility............................................................................................................... 181

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Getting Started

Business Online Banking Overview Whether you’re an enterprise, large corporation or small organization, our flexible Business Online Banking can efficiently serve you. Depending on your size, the first steps in banking online are setting up your users and recipients. After setting up these key entities, you can jump right in and experience our state-of-the-art If your business only needs one person with access to Business Online Banking, you can set up a single login ID and password. This is typical for small companies who primarily use basic Online Banking tools with occasional business transactions. For larger organizations, our system lets you establish multiple login IDs and passwords for authorized employees. After setting up a company policy with a Androscoggin Bank representative, you can organize which employees get access to different features within Business Online Banking by establishing user roles. Recipients Recipients are people or businesses to whom you send money using a payment feature offered through Business Online Banking. After creating a profile for each recipient, you can choose the method to send them money and the respective transaction details. Each created recipient is saved so you can quickly and easily make future payments. system! Users

Getting Started: Business Online Banking Overview

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Various types of payment methods are offered through Business Online Banking, including wire and ACH transfers. Though they are both quick electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions are done using a batch process, and funds are generally not available until the next business day. Please call us at 1-800-966-9172 for a full list of wire and ACH fees or if you have any questions.

Business Online Banking Transaction Types

Type

Description

Upload a NACHA-formatted file.

ACH Pass-Thru

ACH Payment

Send a payment to one recipient.

ACH Batch

Send a payment to several recipients.

ACH Receipt

Receive a payment from one recipient.

ACH Collection

Receive a payment from several recipients.

Domestic Wire

Send a wire to a recipient within the US.

Send a wire to a recipient in a different country.

International Wire

Send payroll to several recipients. If a recipient has more than one account, you can split that payment into several accounts.

Payroll

Getting Started: Business Online Banking Overview

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Getting Started

If you’re new to Online Banking with Androscoggin Bank, you need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking everywhere you go! 1. Type www.androscogginbank.com into your browser, and click the “Enroll in Online Banking” link. 2. Fill out the Online Banking Enrollment Form with the required information, and click the Submit Enrollment button. New User Enrollment

Note : The details you provide are verified by comparing them to your contact information in our system. If the information does not match, call us at 1-800-966-9172 to update your profile.

3. A confirmation message appears. You are given a temporary password to use during your first-time login. Memorize the password, and click the “Click Here” link to be redirected to the Androscoggin Bank Home page. 4. Enter your new login ID and click the Log In button. 5. Choose the contact method that allows Androscoggin Bank to reach you immediately with a Secure Access Code (SAC). This numbered code is only valid for a short time, and you will need to request a new one if it expires. If you close your browser before receiving the SAC, you can log in again and select the

I already have a Secure Access Code button. 6. Enter the SAC and click the Submit button.

7. Choose whether to register your device for future logins. If you click the Register Device button, you will never need to request an SAC from

Note : For additional security, we strongly suggest you do not register your devices. Not registering requires you to use an SAC, each time you log in.

Getting Started: New User Enrollment

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that device. 8. Review the Online Banking Services Agreement on the Disclaimers page, and click the I Accept button to agree to the terms and conditions. 9. A view-only profile page appears. Review the information and click the Submit button. 10. Change your password by using your old temporary password. 11. Congratulations! You have successfully logged in to Online Banking! If you have any questions or concerns, call us at 1-800-966-9172.

Getting Started: New User Enrollment

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Getting Started

Logging In

After your first-time enrollment, logging in is easy and only requires your login ID and password. If you are logging in on a device that you have not previously registered, you need to request an SAC.

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1. Click the Online Logins button. 2. Enter your username. 3. Enter your password. 4. Click the Log In button.

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11a 12a 13a 14a 15a 16a 17a 18a 19a 20a Logging Off For your security, you should always log off when you finish your Online Banking J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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session. We may also log you off due to inactivity. 1. Click the Log Off tab in the navigation menu. 2. Close your internet browser.

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Getting Started: New User Enrollment

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Getting Started

Resetting a Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from the Androscoggin Bank Home page—no need to call us!

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1. Click the “Forgot password?” link. 2. Enter your username. 3. Enter the last 4 digits of Social Security number. 4. Enter your Email address. 5. Enter the Reset password button.

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Note : You may not be able to change your password if your account is locked or if you are resetting your password from an unregistered device. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d

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Getting Started: Resetting a Forgotten Password

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6. Enter the SAC and click the Submit button. 7. Create a new password based on our password requirements, and click the Submit button when you are finished. A3 B3 C3 D3 E3 F3 G3 H3 I3 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2

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Getting Started

Symantec VIP Tokens Symantec Validation & ID Protection (VIP) Security token codes are online security credentials that add an extra layer of identity protection when you log into online banking.

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1. Download the VIP Access mobile app from the Apple App Store or Google Play Store. Register your VIP Access credential ID with Androscoggin Bank. 2. Sign in to your Androscoggin Bank account. 3. Launch the VIP Access app and enter the six-digit security code. 4. Enter a second six-digit security code. 5. Click the Submit button. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5 6 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I Note : A new security code appears with in the VIP Access app every 30 seconds. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

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Getting Started: Symantec VIP Tokens

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Home Page

Home Page Overview After logging in, you are taken directly to the Home page. This page is divided into three convenient sections to help you navigate to every feature within Online Banking. Here you can view the balances in both your linked and Androscoggin Bank accounts, see your account summaries and more! 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10 1a 2a 3a 4a 5a 6a 7a 8a 9a 10 1b 2b 3b 4b 5b 6b 7b 8b 9b 10 1c 2c 3c 4c 5c 6c 7c 8c 9c 10 1d 2d 3d 4d 5d 6d 7d 8d 9d 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 6a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J1 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 1 a 13a 14a 15a 16a 17a 18a 19a 20 11b 12b 1 b 14b 15b 16b 17b 18b 19b 20 J2 J3 J1 J2 J2

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J1 J2 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 A2 B2 C2 D2 E2 F2 G2 H2 I2 J1 J2 J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J2 J1 J2

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Note : The letters correspond to several available features on the Home page. A3 B3 C3 D3 E3 F3 G3 H3 I3

Home Page: Home Page Overview

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A. The navigation bar appears in every view on the left side of the screen. You can navigate to Online Banking features by selecting the appropriate drop-down tab. B. Your Androscoggin Bank accounts and linked external accounts are displayed in an account card with its balance. C. If you click an account name, you are taken to the Account Details page. You can also click the icon on the right side of an account card, and select View Activity for more details. D. The icon allows you to print a summary of current available funds in your accounts. E. You can expand or collapse account details by clicking the icon. F. If you click and hold an account card, you can drag and drop it to a new location to change the order your accounts appear. G. The Quick Actions links in the top right corner let you quickly access different Online Banking features. H. You can view the total amount of money in your accounts.

Home Page: Home Page Overview

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Home Page

Mobile Quicklinks

When accessing Mobile Banking from your iPhone or Android device, you will have quick access to frequently used services.

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11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9 1b 2b 3b 4b 5b 6b 7b 8b 9 1c 2c 3c 4c 5c 6c 7c 8c 9

A. Transfer funds between previously linked Androscoggin Bank accounts or external accounts using the Funds Transfer Quicklink . B. Use the Deposit a Check Quicklink to enroll in Mobile Deposit and quickly deposit checks. C. Enroll in People Pay to send money to friends or family in seconds. D. Find Androscoggin Bank Branches or ATMs near you using Locations . E. Quickly view transactions and Mobile Deposits in the Activity Center . Note : Customers with access to Mobile Deposit will not have access to the Activity Center Quicklink. Customers who do not qualify for our Mobile Deposit Service will not have access to the Mobile Deposit Quicklink. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1 a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1 b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1 a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1 b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H I1 J2 A2 B2 C2 D2 E2 F2 G2 H I2 J3 A3 B3 C3 D3 E3 F3 G3 H I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1 a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1 b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H I1 J2 2 B2 C2 D2 E2 F2 G2 H I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Home Page: Mobile Quicklinks

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Home Page

Account Details Overview Selecting a Androscoggin Bank account on the Home page takes you to the Account Details page, where you can view every transaction pertaining to that account. From here, you can view details such as type of transaction, check images and account balances, so you stay organized and on top of your finances. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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1 11 12 13 14 15 16 17 18 19 2 21 22 23 24 25 26 27 28 29 3 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1 12 13 14 15 16 17 18 19 21 2 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I I 1 2 3 4 5 6 7 8 9 2 1 3 4 5 6 7 8 9 3 a a a a a a a a a b b b b b b b b b c c c c c c c c c 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 1c 2c 3c 4c 5c 6c 7c 8c 9c I 1 1a 2a 3a 4a 5a 6a 7a 8a 9a 1 1b 2b 3b 4b 5b 6b 7b 8b 9b 1 1c 2c 3c 4c 5c 6c 7c 8c 9c 1 1d 2d 3d 4d 5d 6d 7d 8d 9d 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 11a 12a 13a 14a 15a 16a 17a 18a 19a 2 1d 2d 3d 4d 5d 6d 7d 8d 9d d d d d d d d d d 1 2 3 4 5 6 7 8 9 11b 12b 13b 14b 15b 16b 17b 18b 19b 2 1 a 12a 13a 14a 15a 16a 17a 18a 19a a 2a 3a 4a 5a 6a 7a 8a 9a 1a 12a 13a 14a 15a 16a 17a 18a 19a A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 1 b 12b 13b 14b 15b 16b 17b 18b 19b A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 I1 I2 I3 I I I b 2b 3b 4b 5b 6b 7b 8b 9b 1 1 1 2 2 2 3 3 3 1b 12b 13b 14b 15b 16b 17b 18b 19b E F I E F 2 I 3 3 3 3 E F 3 I

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Home Page: Account Details Overview 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 J2 J3

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A. On the Home page, you can click on an account name to view the Account Details screen. B. The current and available balances of that account are displayed in the top right corner. C. The icon opens the search bar to find transactions with that account. D. Transactions can be sorted by time, type, amount or check number. Click the icon for more options. E. Make a quick transfer by clicking the icon. (See page 17 for additional details.) F. Export your transactions into a different format by clicking the icon. G. The icon lets you send a secure message about that account or print a list of transactions. H. The icon indicates how the Date, Description and Amount columns are sorted. I. You can view more details about a transaction by clicking on it. J. The icon lets you send a secure message about that transaction or print details about it.

Home Page: Account Details Overview

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Home Page Quick Transfer

No need to run to a branch to move money from one account to another. If you’re ever in a rush, the Quick Transfer option is a simple and fast way to make transactions.

J2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c c c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

1. Click the J K L M N O P Q R S T U V W X Y Z A B C D E F G H I Transfer. 2. Select the “To” drop-down and choose an account to receive the funds. 3. Enter an amount to transfer. 4. Enter the Transfer Date. 5. Click the Transfer Funds button when you are finished. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 icon on the right side of an account card and select Quick 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J2

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Home Page: Quick Transfer A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

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