Austin Telco Federal Credit Union Digital Banking User Guide

Getting Started8
New User Enrollment8
Logging In10
Logging Off10
Resetting a Forgotten Password11
Home Page13
Home Page Overview13
Account Details Overview15
Funds Transfer17
Account Nickname18
Details & Settings19
Manage Accounts20
Overview20
Manual Accounts21
Adding a Manual Account21
Editing a Manual Account22
Deleting a Manual Account23
Financial Tools Initial Setup24
Enrolling in Financial Tools24
Linking an Account25
Unlinking an Account26
Categorizing Transactions27
Splitting a Transaction28
Security29
Protecting Your Information29
General Guidelines29
Login ID and Password29
Fraud Prevention29
Security Preferences30
Change Password30
Change Login ID31
Secure Delivery32
Mobile Security Preferences33
Enabling Touch ID, Biometrics, and Fingerprint Login33
Enabling Passcode Authentication35
Disabling Passcode Authentication, Touch ID, Fingerprint or Biometrics36
AppleĀ® Watch37
AppleĀ® Watch Setup37
Viewing Balances and Transactions37
Alerts Overview38
Account Alerts39
History Alerts40
Online Transaction Alerts41
Enabling and Disabling Push Notifications42
Secure Message Overview43
Sending a Secure Message44
Transfers and Payments45
Transfer Money45
Member to Member Transfer47
Instant Pay48
Desktop48
Mobile App49
Add a Personal External Transfer Account50
Instant Verification50
Micro-Deposits51
Verify an External Transfer Account with Micro-Deposits52
Manage External Transfer Accounts54
Nickname External Transfer Accounts54
Remove External Transfer Accounts55
Loan Payments56
Activity Center Overview58
Using Filters59
Creating or Deleting Custom Views Using Favorites60
Editing Transactions61
Canceling Transactions62
Services63
Stop Payment Request63
Single Check63
Multiple Checks64
Statement Delivery65
Statements66
Check Reorder67
Credit Score and Report68
Quick Balance69
To Enable Quick Balance69
To Use Quick Balance70
ClickSWITCH71
Direct Deposits71
Manual Switch71
Card Management73
Card Management73
Activating a Card73
Enabling or Disabling a Card74
Travel Notifications75
Card Details77
Report Card Lost or Stolen78
Card Controls79
Request a New Card80
Change PIN81
Set Card Limits82
Alerts83
Settings84
Change of Address84
Languages and Themes85
Accessibility86
Locations87
Branches and ATMs87
Bill Pay88
Advanced Bill Pay Overview88
Hiding or Unhiding Payees from Payment Screen90
Hide a Payee90
Unhide a Payee90
Creating a Payee Overview91
Creating a Payee: Company92
For a Known Payee93
For an Unknown Payee94
Editing a Payee95
Deleting a Payee96
Scheduling Payments97
Recurring Payments98
Editing Payments100
Skipping Payments102
Deleting Payments103
Setting Up eBills104
Adding an Account105
Editing an Account106
Deleting an Account107
Editing Alerts108
Categories109
Editing a Category110
Deleting a Category111
Financial Tools112
Online Banking Home Page112
Spending Overview113
Spending: Transaction Details114
Spending: Recategorizing a Transaction115
Spending: Tagging a Transaction117
Spending: Splitting a Transaction118
Budgets Overview119
Auto-generated Budgets120
Budgets From Scratch120
Editing or Deleting a Budget121
Editing or Deleting a Sub-Budget123
Trends Overview124
Cash Flow Overview125
Adding an Expense126
Adding Income127
Editing, Deleting or Skipping a Cash Event128
Net Worth Overview129
Debts Overview130
Edit APR Interest and Minimum Payment131
Extra Payments132

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