Austin Telco Federal Credit Union Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................9 Logging In.....................................................................................................................11 Logging Off ........................................................................................................................... 11 Resetting a Forgotten Password ...............................................................................12 Home Page Home Page Overview .................................................................................................14 Account Details Overview ..........................................................................................15 Quick Transfer.............................................................................................................17 Account Nickname......................................................................................................18 Details & Settings........................................................................................................19 Manage Accounts Overview ......................................................................................................................20 Security Protecting Your Information......................................................................................21 General Guidelines .............................................................................................................. 21 Login ID and Password........................................................................................................ 21 Fraud Prevention ................................................................................................................. 21 Security Preferences...................................................................................................22 Change Password ................................................................................................................ 22 Change Login ID ................................................................................................................... 23 Secure Delivery .................................................................................................................... 24 Mobile Security Preferences......................................................................................25 Enabling Touch ID or Fingerprint Login ............................................................................ 25 Enabling Passcode Authentication .................................................................................... 27 Enabling Face ID................................................................................................................... 28 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 29 Apple ® Watch...............................................................................................................30 Apple ® Watch Setup............................................................................................................. 30 Viewing Balances and Transactions .................................................................................. 30 Alerts Overview ...........................................................................................................31 Account Alerts ...................................................................................................................... 32 History Alerts........................................................................................................................ 33 Online Transaction Alerts ................................................................................................... 34 Reminders............................................................................................................................. 35 Enabling and Disabling Push Notifications..............................................................36 Secure Message Overview .........................................................................................37 Sending a Secure Message ........................................................................................38