Bank Forward Business User Guide

BUSINESS USER GUIDE

THE FORWARD WAY. DIGITAL BANKING

bankforward.com

b a n k f o r w a r d . c o m

II

Published by Murphy & Company, Inc. 13610 Barrett Office Dr

St. Louis, MO 63021 www.mcompany.com

© 2009-2020 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken is a registered trademark of Intuit, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Q2eBanking.

Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

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Getting Started

Welcome to Business Digital Banking with Bank Forward! Whether at home or at the office, from a mobile phone, tablet or laptop, we strive to make your Digital Banking experience easy and convenient. By adding powerful commercial products and features, Bank Forward provides you with the complex tools your business needs to achieve its goals. Although our Business Digital Banking shares similar features with our personal accounts, this guide is meant to help you through only business features. For details on the basic functionality of Digital banking, please refer to the Personal User Guide. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the digital banking process. If you have additional questions, contact us at 877-689-1783.

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Table of Contents

Getting Started Business Digital Banking Overview.............................................................................6 Users........................................................................................................................................ 6 Subsidiaries............................................................................................................................. 6 Recipients................................................................................................................................ 6 Business Digital Banking Transaction Types ...................................................................... 7 Logging In.......................................................................................................................8 Cash Management Manage Company Policy..............................................................................................9 Part 1 of 9: Choosing a Transaction to Edit in Company Policy........................................ 9 Part 2 of 9: Choosing the Maximum Draft Amount......................................................... 10 Part 3 of 9: Choosing the Number of Approvals ............................................................. 11 Part 4 of 9: Choosing the Subsidiaries............................................................................... 11 Part 5 of 9: Choosing the Accounts.................................................................................... 12 Part 6 of 9: Choosing the Drafting Hours.......................................................................... 12 Part 7 of 9: Choosing the Location..................................................................................... 13 Part 8 of 9: Choosing the IP Address.................................................................................. 13 Part 9 of 9: Choosing the SEC Code................................................................................... 14 Approval Limits..................................................................................................................... 15 Company Policy Tester........................................................................................................ 16 Viewing Rights to Access Features..................................................................................... 18 Establishing Rights to Access Accounts............................................................................. 19 Creating and Editing Account Labels................................................................................. 20 User Roles Overview...................................................................................................21 Creating, Editing or Copying a User Role..................................................................22 Part 1 of 9: Establishing Transaction Type Rights............................................................. 23 Part 2 of 9: Disabling a Transaction Type.......................................................................... 24 Part 3 of 9: Enabling Operation Rights.............................................................................. 25 Part 4 of 9: Choosing the Maximum Draft Amount......................................................... 26 Part 5 of 9: Selecting Subsidiaries...................................................................................... 26 Part 6 of 9: Enabling Allowed Accounts............................................................................. 27 Part 7 of 9: Choosing Drafting Hours................................................................................. 27 Part 8 of 9: Choosing the SEC Code................................................................................... 28 Part 9 of 9: Editing Approval Limits for a Transaction Type............................................ 29 User Role Policy Tester........................................................................................................ 30 Deleting Allowed Actions..................................................................................................... 32 Establishing Rights to Access Features.............................................................................. 33 Establishing Rights to Access Accounts............................................................................. 34 Deleting a User Role....................................................................................................35

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: Users Overview............................................................................................................36 User Management Overview.............................................................................................. 37 Adding a New User .............................................................................................................. 38 Editing a User...............................................................................................................39 Deleting a User............................................................................................................40 Subsidiary Overview....................................................................................................41 Adding a Subsidiary............................................................................................................. 42 Editing a Subsidiary.....................................................................................................43 Deleting a Subsidiary..................................................................................................44 Recipient Overview......................................................................................................45 ACH Only- Part 1 of 2: Adding a Recipient......................................................................... 46 ACH Only- Part 2 of 2: Recipient Account Detail............................................................... 47 ACH & Wire- Part 1 of 4: Adding a Recipient..................................................................... 48 ACH & Wire- Part 2 of 4: Beneficiary FI Detail................................................................... 49 ACH & Wire- Part 3 of 4: Intermediary FI Detail................................................................ 50 ACH & Wire- Part 4 of 4: Recipient Account Detail........................................................... 51 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient.................................................. 52 Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail................................................. 53 Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail............................................. 54 Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail......................................... 55 Wires Only (International)- Part 1 of 4: Adding a Recipient............................................. 56 Wires Only (International)- Part 2 of 4: Beneficiary FI Detail........................................... 57 Wires Only (International)- Part 3 of 4: Intermediary FI Detail....................................... 58 Wires Only (International)- Part 4 of 4: Recipient Account Detail................................... 59 Editing a Recipient.......................................................................................................60 Editing a Recipient’s Templates.......................................................................................... 61 Deleting a Recipient....................................................................................................62 Payment Template Overview.....................................................................................63 Creating a Template....................................................................................................64 ACH Batch.............................................................................................................................. 65 ACH Collection...................................................................................................................... 67 ACH Payment........................................................................................................................ 69 ACH Receipt........................................................................................................................... 71 Payroll.................................................................................................................................... 73 Domestic Wire...................................................................................................................... 75 International Wire................................................................................................................ 77 Sending a Single Payment..........................................................................................79 ACH Batch.............................................................................................................................. 79 ACH Payment........................................................................................................................ 82 ACH Collection...................................................................................................................... 84 ACH Receipt........................................................................................................................... 87 Payroll.................................................................................................................................... 89

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Splitting a Payment.............................................................................................................. 91 Domestic Wire...................................................................................................................... 92 International Wire................................................................................................................ 94 Payment From File......................................................................................................96 Viewing, Approving or Canceling a Transaction......................................................98 Single Transaction................................................................................................................ 98 Multiple Transactions.......................................................................................................... 99 Editing or Using a Template.................................................................................... 100 Deleting a Template................................................................................................. 101 Import ACH File......................................................................................................... 102 Reports Overview..................................................................................................... 103 Company Entitlements Report........................................................................................ 104 Transaction Report............................................................................................................ 105 Editing a Report........................................................................................................ 106 Deleting a Report...................................................................................................... 107 Mobile Authorizations. ............................................................................................ 108 Positive Pay Introduction.............................................................................................................. 110 Quick Exception Processing.................................................................................... 111 To Upload an Issued Check File.............................................................................. 113 Manually Enter a Check........................................................................................... 114 Void a Check.............................................................................................................. 115 Managing Exceptions............................................................................................... 116 Outstanding Issued Checks..................................................................................... 118 Issued Check File Processing Log........................................................................... 119 ACH Reporting.......................................................................................................... 120 Account Reconciliation. ........................................................................................... 121 ACH Returns/NOC Report. ...................................................................................... 122 User Setup................................................................................................................. 123 ACH Authorization Rules Setup.............................................................................. 126 Business Bill Pay Home Page Overview............................................................................................... 127 Add a Payee............................................................................................................... 129 Company............................................................................................................................ 129 Individual Electronic Payments........................................................................................ 131 Individual Check Payments.............................................................................................. 133 Activate a Payee................................................................................................................. 135 Edit a Payee............................................................................................................... 136 Delete a Payee.......................................................................................................... 137

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Import Payees........................................................................................................... 138 Add and Manage Categories................................................................................... 139 Single Payment......................................................................................................... 140 Edit or Stop a Single Payment................................................................................. 141 Create a Recurring Payment................................................................................... 142 Edit or Stop a Recurring Payment.......................................................................... 143 Setting Up eBills........................................................................................................ 145 Payment Approval.................................................................................................... 146 Company Profile....................................................................................................... 147 Edit or Delete Bill Pay Accounts.............................................................................. 148 Modify User Permissions......................................................................................... 149 Personal Profile........................................................................................................ 150 e-Notifications........................................................................................................... 151 Events................................................................................................................................. 151 Logout................................................................................................................................. 152 Recurring............................................................................................................................ 153 Reminders.......................................................................................................................... 154 Reports...................................................................................................................... 155

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Getting Started

Business Digital Banking Overview

Whether you’re an enterprise, large corporation or small organization, our flexible Business Digital Banking can efficiently serve you. Depending on your size, the first steps in banking online are setting up your users, subsidiaries and recipients. After setting up these key entities, you can jump right in and experience our state- of-the-art system! Users If your business only needs one person with access to Business Digital Banking, you can set up a single login ID and password. This is typical for small companies who primarily use basic digital banking tools with occasional business transactions. For larger organizations, our system lets you establish multiple login IDs and passwords for authorized employees. After setting up a company policy with a Bank Forward representative, you can organize which employees get access to different features within Business Digital Banking by establishing user roles. Subsidiaries Subsidiaries are different entities owned or managed by one parent company. Business Digital Banking allows you to manage your subsidiaries, offering centralized control to the parent company with the convenience of a single banking system. Subsidiaries may not apply if your business is a single entity with only one tax ID with several bank accounts tied to it. For complete information, contact us at

877-689-1783. Recipients

Recipients are people or businesses to whom you send money using a payment feature offered through Business Digital Banking. After creating a profile for each recipient, you can choose the method to send them money and the respective transaction details. Each created recipient is saved so you can quickly and easily make future payments.

Getting Started: Business Digital Banking Overview

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Various types of payment methods are offered through Business Digital Banking, including wire and ACH transfers. Though they are both quick electronic payments, wires are the fastest way to transfer money between accounts. ACH transactions are done using a batch process and funds are generally not available until the next business day. Please call us at 877-689-1783 for a full list of wire and ACH fees or if you have any questions.

Business Digital Banking Transaction Types

Type

Description

ACH Batch

Send a payment to several recipients.

ACH Collection

Receive a payment from several recipients.

ACH Payment

Send a payment to one recipient.

ACH Receipt

Receive a payment from one recipient.

Send payroll to several recipients. If a recipient has more than one account, you can split that payment into several accounts.

Payroll

Domestic Wire

Send a wire to a recipient within the US.

Send a wire to a recipient in a different country.

International Wire

Getting Started: Business Digital Banking Overview

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Getting Started

Logging In After your first-time enrollment, logging in is easy and only requires your login ID and password. If you are logging in on a device that you have not previously registered, you need to request a Secure Access Code (SAC).

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1. Enter your login ID and password. 2. Click the Login button. 3. Enter the Verisign Token from the VIP Access app. 4. Click the Submit button. J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Note : If you enter an incorrect password too many times, your account will be temporarily locked. Call us at 877-689-1783 for assistance.

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Getting Started: Logging In

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Cash Management Manage Company Policy

The Company Policy is a list of allowed actions and limits that applies to the whole business. All created user rights fit within the Company Policy. If you have Manage Company Policy rights, you can make edits to parts of the Company Policy, but it cannot be deleted. Part 1 of 9: Choosing a Transaction to Edit in Company Policy The first tab within Company Policy is the “Overview” tab. This section contains a list of all transaction types including their approval limits and allowed actions. Here, users with Manage Company Policy rights can choose a type of transaction to edit at the Company Policy level.

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In the Manage Company tab, click Company Policy . 1. Click the Overview tab. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d

2. View the approval limits and allowed actions for each transaction type. 3. Click on the transaction type you would like to make changes to. J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2

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Part 2 of 9: Choosing the Maximum Draft Amount After selecting a transaction type to edit, you can adjust the maximum amount of drafted funds.

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1. Click on the Draft Amount action. 2. Enter the maximum draft amount. 3. Click the OK button when you are finished making changes. A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1

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Part 3 of 9: Choosing the Number of Approvals Next, you can decide on the number of authorized approvals needed for that specific transaction type.

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1. Click the Approvals action. 2. Click the + or - icon depending on how many approvals the specific transaction type requires. 3. Click the OK button when you are finished making changes. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I Part 4 of 9: Choosing the Subsidiaries Different transaction types have the ability to exclude certain subsidiaries. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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1. Click the Subsidiaries action. 2. Select which subsidiary can be used in a specific transaction. 3. Click the OK button when you are finished making changes. J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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Part 5 of 9: Choosing the Accounts If you have Manage Company Policy rights, you can decide which accounts are used for a specific transaction.

Part 6 of 9: Choosing the Drafting Hours You can also set time limitations for specific transactions. This is especially beneficial if you only want transactions to occur during business hours. 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1. Click on the Accounts action. 2. Select which groups or accounts a specific transaction can use. 3. Click the OK button when you are finished making changes. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11 12 13 4 15 21 22 23 4 25 1 2 3 4 5 K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d

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1. Click the Draft Hours action. 2. Click the boxes to select the hours a user can draft or send a transaction. 3. Click the OK button when you are finished making changes. J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

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Part 7 of 9: Choosing the Location If your business conducts transactions in different regions, you can select the appropriate places to permit them within the Company Policy.

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Cash Management: Manage Company Policy 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c K L M N O P Q R U V W X Y Z A B C D E F G H 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b 1d 2d 3d 4d 5d 6d 7d 8d A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 1d 2d 3d 4d 5d K L M N O U V W X Y A B C D E 10 1a 2a 3a 4a 5a 6a 7a 8a 9a 10 1b 2b 3b 4b 5b 6b 7b 8b 9b 10 1c 2c 3c 4c 5c 6c 7c 8c 9c 10 1d 2d 3d 4d 5d 6d 7d 8d 9d 1a 2a 3a 4a 5a 6a 7a 8 1b 2b 3b 4b 5b 6b 7b 8b c 2c 3c 4c 5c 6c 7c 8 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b 11a 12a 13a 14a 15a 16a 17a 18a 19a 20 J A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18 11b 12b 13b 14b 15b 16b 17b 18 A1 B1 C1 D1 E1 F1 G1 H A2 B2 C2 D2 E2 F2 G2 H A3 B3 C3 D3 E3 F3 G3 H 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20 d 2d 3d 4d 5d 6d 7d 8

1. Click the Location action. 2. Select which countries transactions can be performed in. 3. Click the OK button when you are finished making changes. Part 8 of 9: Choosing the IP Address To further strengthen your Company Policy, you can specify which computers can perform transactions by entering the device’s unique IP address.

1. Click the IP Addresses action. 2. Enter a new IP Address and click the Add button. 3. Click the OK button when you are finished making changes.

14

Part 9 of 9: Choosing the SEC Code Standard Entry Class Codes, or SEC Codes, designate the valid payment methods allowed. Each SEC Code defines the type of transaction (debit or credit), type of account (corporate or consumer), and any information specific to the format (such as single/recurring, terminal location, or check number).

11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E 11 12 13 14 15 21 2 23 24 2 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11a 12a 13a 14a 15a 1d 2d 3d 4d 5d 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 J1

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

1. Click the SEC Codes action. 2. Select which code you would like to use. 3. Click the OK button when you are finished making changes.

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Cash Management: Manage Company Policy

15

Approval Limits You can review the Approval Limits within the Company Policy. These limits are read-only at the Company Policy level but can be adjusted within User Roles to fit a user’s specific responsibilities.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J2 J3 J1

11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G H3 I3

In the Manage Company tab, click Company Policy . 1. Select a user role in the Overview tab to view the approval limits. 2. Click the Approval Limits tab. 3. View the maximum limits for transactions and amounts. A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 J2

1d 2d 3d 4d 5d 6d

11a 12a 13a 14a 15a 16a

11b 12b 13b 14b 15b 16b

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3

Note : Maximum Amount is the maximum amount of funds a user can approve or draft per transaction, per account, per day or per month. The Maximum Count is the number of transactions they can perform or draft per transaction, per account, per day or per month.

Cash Management: Manage Company Policy

16

Company Policy Tester The Policy Tester gives you the ability to test possible actions before making changes within the Company Policy. This allows you to see if a certain transaction can be performed based on the Bank Policy and Company Policy.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

J1 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I J2 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

In the Business Banking tab, click Company Policy . 1. Select a transaction type in the Overview tab to run a specific test. 2. Click the Policy Tester tab. A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a

11b 12b 13b 14b 15b 16b 17b 18b 19b

A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

Cash Management: Manage Company Policy

17

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1 12 13 14 15 16 17 18 19 21 2 23 24 25 26 27 28 2 1 2 3 4 5 6 7 8 9 1a 2a 3a 4a 5a 6a 7a 8a 9 1b 2b 3b 4b 5b 6b 7b 8b 9 1c 2c 3c 4c 5c 6c 7c 8c 9 K L N O P Q R S U V X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c

1d 2d 3d 4d 5d 6d 7d 8d 9d 1d 2d 3d 4d 5d 6d 7d 8d 9

11a 12a 13a 14a 15a 16a 17a 18a 19 1a 12a 13a 14a 15a 16a 17a 18a 1

11b 12b 13b 14b 15b 16b 17b 18b 19b 1b 12b 13b 14b 15b 16b 17b 18b 1

A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 A1 B1 C1 D1 E1 F1 G1 H1 I A2 B2 C2 D2 E2 F2 G2 H2 I A3 B3 C3 D3 E3 F3 G3 H3 I

3. Create a sample transaction to test a user’s policy. 4. Click the Test button. You can then see whether the user can perform the transaction.

Cash Management: Manage Company Policy

18

Viewing Rights to Access Features You have the ability to view activated features within the Company Policy. This is a read-only section and the available features indicate which rights are activated.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6 1b 2b 3b 4b 5b 6 1c 2c 3c 4c 5c 6

In the Manage Company tab, click Company Policy . 1. Click the Features tab. 2. View enabled rights and business features at the Company Policy level. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

1d 2d 3d 4d 5d 6

11a 12a 13a 14a 15a 1

11b 12b 13b 14b 15b 1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

A1 B1 C1 D1 E1 F A2 B2 C2 D2 E2 F A3 B3 C3 D3 E3 F

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Cash Management: Manage Company Policy

19

Establishing Rights to Access Accounts You can see which accounts users can view, withdraw from and make deposits to within the Company Policy. This is read-only section at the Company Policy level, but it can be adjusted within User Roles to fit a user’s specific responsibilities.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I In the Manage Company tab, click Company Policy . 1. Click the Accounts tab. 2. View the accounts that are used under the Company Policy. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

J3

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Cash Management: Manage Company Policy

20

Creating and Editing Account Labels Account labels allow users to organize their accounts. While these labels may be visible to all users, only users with enabled Manage Company rights can create them.

J1 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 1 12 13 14 15 16 17 18 19 2 21 2 23 24 25 26 27 28 29 30 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11 12 13 14 21 22 23 24 1 2 3 4 K L M N U V W X A B C D 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c J2 J3 1d 2d 3d 4d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A3 B3 C3 D3 E3 F3 G3 H3 I3 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 0 1b 2b 3b 4b 5b 6b 7b 8b 9 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d Edit Labels icon to make changes to an account’s label. 4. (Optional) Enter a new label name and click the Create button. 5. (Optional) Check the box next to an existing label to add it to the account. 6. Click the Update button. 7. Click the Save button when you are finished making changes. A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a In the Manage Company ta , click Company Policy . 1. Click the Accounts tab. 2. Check the box next to a specific account. 3. Click the J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I 1a 2a 3a 4a 5a 6a 7a 8a 9 J2 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2

11a 12a 13a 14a 10a

11b 12b 13b 14b

A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 J3

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

Cash Management: Manage Company Policy

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

21

Cash Management

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A2 B2 C2 D2 E2 F2 G2 H2 I2 icon next to a column title allows you to sort user roles by name, description or users. C. The number under the Users column indic tes how many users are assigned to this role. Click the number to see who is assigned to a specific role. J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b In the Manage Company tab, click User Roles . A. You can use the search bar to find specific user roles. B. Clicking the 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 A1 B1 C1 D1 E1 F1 G1 H1 I1 1a 2a 3a 1b 2b 3b 1c 2c 3c K L M U V W A B C 11a 12a 13a 11b 12b 13b 1d 2d 3d 11 12 13 1 21 22 23 2 1 2 3 User Roles Overview Once you establish your Company Policy, you can start creating user roles. User roles are the restrictions placed to shape a user’s privileges, depending on the responsibilities a user has. Some users may have the ability to draft a transaction, while others can approve it. User roles must fit within the Company Policy and cannot exceed it.

A1 B1 C1 A2 B2 C2 A3 B3 C3 J1 J2

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Cash Management: User Roles Overview

22

Cash Management

Creating, Editing or Copying a User Role 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 To begin editing or creating a user role, you must decide what privileges and responsibilities a particular user has. You can then write a description of the role and give it a unique name.

1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 1 21 22 23 24 25 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c 11a 12a 13a 14a 15a 1d 2d 3d 4d 5d K L M N O U V W X Y A B C D E 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d

A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11b 12b 13b 14b 15b A B C D E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 10 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1 11 12 13 14 15 16 17 18 19 2 21 22 23 24 25 26 27 28 29 3 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I J2 1 1a 2a 3a 4a 5a 6a 7a 8a 9a 1 1b 2b 3b 4b 5b 6b 7b 8b 9b 1 1c 2c 3c 4c 5c 6c 7c 8c 9c 1 1d 2d 3d 4d 5d 6d 7d 8d 9d J3 1a 2a 3a 4a 5a 6a 7a 8a 9 1b 2b 3b 4b 5b 6b 7b 8b 9 1c 2c 3c 4c 5c 6c 7c 8c 9 11a 12a 13a 14a 15a 16a 17a 18a 19 11b 12b 13b 14b 15b 16b 17b 18b 19 1d 2d 3d 4d 5d 6d 7d 8d 9 A1 B1 C1 D1 E1 F1 G1 H1 I A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a In the Manage Company tab, click User Roles . 1. Decide if you are making a new role, editing an existing role or copying a role. a. Click the Create Role button if you are making a new user role. b. Click the icon to edit an existing role. c. Click the icon to copy and adjust an existing role. 2. (Optional) If you are editing an existing user role, edit the role name by clicking the icon. 3. Enter a role name if you are making a new role or copying a role. 4. Click the Continue button. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

Cash Management: Creating, Editing or Copying a User Role

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