Bank Midwest Personal Online Banking User Guide

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Table of Contents

Getting Started User Enrollment ............................................................................................................8 New User................................................................................................................................. 8 Desktop ................................................................................................................................... 9 Mobile.................................................................................................................................... 10 Logging Off ........................................................................................................................... 10 Retrieve a Forgotten Username................................................................................11 Resetting a Forgotten Password ...............................................................................12 Accounts Page Accounts Page Overview............................................................................................13 Desktop ................................................................................................................................. 13 Desktop Account Transaction Details .............................................................................. 14 Mobile.................................................................................................................................... 16 Desktop Account Preferences...................................................................................18 Edit Nickname ...................................................................................................................... 18 Hide Account ........................................................................................................................ 19 Unhide Account.................................................................................................................... 19 Mobile Account Preferences......................................................................................20 Edit Nickname ...................................................................................................................... 20 Hide Account ........................................................................................................................ 21 Unhide Account.................................................................................................................... 21 Viewing a Transaction Image.....................................................................................22 Desktop ................................................................................................................................. 22 Mobile (Android) .................................................................................................................. 23 Mobile (Apple) ...................................................................................................................... 24 Security Protecting Your Information......................................................................................25 General Guidelines .............................................................................................................. 25 Login ID and Password........................................................................................................ 25 Fraud Prevention ................................................................................................................. 25 Alerts Overview ...........................................................................................................26 Desktop Delivery Preferences ............................................................................................ 26 Mobile Delivery Preferences............................................................................................... 27 Editing Alerts ...............................................................................................................28 Security Alerts ...................................................................................................................... 28 Account Alerts ...................................................................................................................... 29 Secure Message Overview .........................................................................................30 Sending a Secure Message ........................................................................................31