Bank Midwest Personal Online Banking User Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................8 New User................................................................................................................................. 8 Desktop. .................................................................................................................................. 9 Mobile.................................................................................................................................... 10 Logging Off............................................................................................................................ 10 Retrieve a Forgotten Username. ...............................................................................11 Resetting a Forgotten Password................................................................................12 Accounts Page Accounts Page Overview. ...........................................................................................13 Desktop. ................................................................................................................................ 13 Desktop Account Details . ................................................................................................... 14 Mobile.................................................................................................................................... 16 Desktop Account Preferences. ..................................................................................18 Edit Nickname....................................................................................................................... 18 Hide Account......................................................................................................................... 19 Unhide Account.................................................................................................................... 19 Mobile Account Preferences......................................................................................20 Edit Nickname....................................................................................................................... 20 Hide Account......................................................................................................................... 21 Unhide Account.................................................................................................................... 21 Viewing a Transaction Image.....................................................................................22 Desktop. ................................................................................................................................ 22 Mobile (Android)................................................................................................................... 23 Mobile (Apple)....................................................................................................................... 24 Security Protecting Your Information......................................................................................25 General Guidelines............................................................................................................... 25 Login ID and Password........................................................................................................ 25 Fraud Prevention.................................................................................................................. 25 Alerts Overview............................................................................................................26 Desktop Delivery Preferences. ........................................................................................... 26 Mobile Delivery Preferences............................................................................................... 27 Editing Alerts................................................................................................................28 Security Alerts....................................................................................................................... 28 Account Alerts....................................................................................................................... 29 Secure Message Overview. ........................................................................................30 Sending a Secure Message.........................................................................................31