Bank of Guam Business Online Banking User Guide

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Table of Contents Getting Started

Business Online Banking Overview.............................................................................9 Users........................................................................................................................................ 9 Subsidiaries............................................................................................................................. 9 Recipients................................................................................................................................ 9 Business Online Banking Transaction Types . .................................................................. 10 Transaction Type Overview........................................................................................10 Logging In.....................................................................................................................11 Logging Off............................................................................................................................ 12 Resetting A Forgotten Password. ..............................................................................13 Home Page Home Page Overview..................................................................................................15 Account Summary Overview............................................................................................... 17 Account Details Overview...........................................................................................18 Quick Transfer. ............................................................................................................20 Account Nickname. .....................................................................................................21 Details & Settings. .......................................................................................................22 Account Grouping. ......................................................................................................23 Editing a Group Name. ........................................................................................................ 24 Deleting a Group. ................................................................................................................. 24 Security Protecting Your Information......................................................................................25 General Guidelines............................................................................................................... 25 Login ID and Password........................................................................................................ 25 Fraud Prevention.................................................................................................................. 25 Security Preferences...................................................................................................26 Change Password................................................................................................................. 26 Challenge Code..................................................................................................................... 27 Secure Delivery..................................................................................................................... 28 Mobile Security Preferences......................................................................................29 Enabling Touch ID or Fingerprint Login............................................................................. 29 Enabling Passcode Authentication..................................................................................... 31 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 32 Enabling Face ID. .................................................................................................................. 33 Apple Watch.................................................................................................................34 Apple Watch Setup............................................................................................................... 34 Viewing Balances and Transactions................................................................................... 34

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