Banner Bank Business Mobile Remote Deposit User Guide

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Administration

Add a User Admin users are responsible for creating user profiles for those completing tasks within the Business Mobile Remote Deposit application. The admin user is also responsible for updating user profiles, providing new passwords, unlocking users in the event they become locked out of the system, and deleting a user’s profile if necessary. All individuals who will be making mobile deposits or running reports will need a user profile. User Troubleshooting Tips There are instances that may generate duplicate Business Mobile Remote Deposit alert emails. Duplicated email addresses: For every instance of the same email address that is entered into a user’s profile, the application will send an email. For example using the same email address for both the Admin profile and a user profile will cause two identical emails to be sent to that address.

Administration: Add a User