Business Online Banking Guide Platinum Bank

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Part 3: Creditor Agent and Instructed Agent When sending a wire, the creditor agent is the final bank that receives the funds. Some financial institutions use an in-between third-party bank called an instructed agent to process funds. If the creditor agent uses an instructed agent, the instructed agent’s information will need to be input as well.

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1. Search for the creditor agent by clicking the Find Institution button or enter the receiving financial institution’s information. 2. (Optional) To add an instructed agent, uncheck the box next to “Same details as creditor agent.”. a. Search for the instructed agent by clicking the Find Institution button or enter the instructed agent’s information. 3. Click the Save button.

Domestic Wire Transfers: Creating a Wire