Citizens Bank of Kansas Digital Banking User Guide

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Login Settings ..............................................................................................................39 Change Username ............................................................................................................... 39 Change Password ................................................................................................................ 40 Change Security Questions................................................................................................. 41 Recent Logins ..............................................................................................................42 Mobile Security Preferences......................................................................................43 Enabling Biometric Sign-In.................................................................................................. 43 Enabling FaceID.................................................................................................................... 44 Enabling PIN Login......................................................................................................45 Auto-Login....................................................................................................................46 Alerts Alerts Overview ...........................................................................................................47 Custom Alerts....................................................................................................................... 48 Bill Pay Alerts........................................................................................................................ 49 Security Alerts ...................................................................................................................... 50 Turning Alerts On and Off................................................................................................... 51 Editing or Deleting Alerts ...........................................................................................52 Previous Alerts ............................................................................................................53 Move Money Move Money Overview...............................................................................................54 Bill Pay Enrollment......................................................................................................55 Adding a Payee............................................................................................................57 Bill Pay Payee - Company.................................................................................................... 57 Bill Pay Payee - Individual ................................................................................................... 60 Favoriting a Payee................................................................................................................ 63 Editing a Payee ..................................................................................................................... 64 Deleting a Payee .................................................................................................................. 65 New Transaction .........................................................................................................66 Transferring Money Between Your Accounts................................................................... 66 Making a Loan Payment...................................................................................................... 68 Transferring Money to Another Person (P2P) .................................................................. 70 Making a Bill Pay Payment.................................................................................................. 72 Editing Transfers/Payments ............................................................................................... 74 Skip Transfers/Payments .................................................................................................... 75 Deleting Transfers/Payments............................................................................................. 76 Deposit Checks Remote Deposit ..........................................................................................................77

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