Claremont Savings Bank Online Banking Business User Guide

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Table of Contents Getting Started

Business Online Banking Overview ............................................................................6 Sub-Users................................................................................................................................ 6 Companies .............................................................................................................................. 6 Transaction Type Overview .........................................................................................7 Logging In.......................................................................................................................8 Logging Off ............................................................................................................................. 9 Multi-Factor Authentication.......................................................................................10 Duo Mobile ........................................................................................................................... 12 Sub-Users Sub-Users Overview ...................................................................................................14 Sub-Users Overview ............................................................................................................ 15 Adding a New Sub-User ...................................................................................................... 16 Linking Sub-Users To a Company .............................................................................18 Removing a Sub-User From a Company ..................................................................20 Editing a Sub-User ......................................................................................................22 Part 1: Editing Sub-User Access.......................................................................................... 23 Part 2: Editing Sub-User Limits........................................................................................... 24 Deleting a Sub-User....................................................................................................25 Company Management Company Management Overview ............................................................................26 Adding a Participant to an Existing Company .........................................................27 Uploading Participants........................................................................................................ 29 Editing a Company......................................................................................................30 ACH New ACH Batch ...........................................................................................................31 Part 1: Creating an ACH Batch............................................................................................ 31 Part 2: Adding an Existing Participant ............................................................................... 33 Part 3: Adding a Detail Record ........................................................................................... 34 Part 4: Finalizing the ACH Batch......................................................................................... 36 Part 5: Scheduling the ACH Batch...................................................................................... 37 Part 6: Reviewing the ACH Batch ....................................................................................... 38 Part 7: Multi-Factor Authentication ................................................................................... 39 Creating an ACH Template ........................................................................................40 Part 1: Creating an ACH Template ..................................................................................... 40 Part 2: Adding an Existing Participant ............................................................................... 42 Part 3: Adding a Detail Record ........................................................................................... 43