Claremont Savings Bank Online Banking Business User Guide

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Table of Contents Getting Started

Business Online Banking Overview ............................................................................5 Sub-Users................................................................................................................................ 5 Companies .............................................................................................................................. 5 Transaction Type Overview .........................................................................................6 Logging In.......................................................................................................................7 Logging Off ............................................................................................................................. 8 Multi-Factor Authentication.........................................................................................9 Logging Off ........................................................................................................................... 10 DUO Mobile .......................................................................................................................... 11 Sub-Users Sub-Users Overview ...................................................................................................13 Sub-Users Overview ............................................................................................................ 14 Adding a New Sub-User ..................................................................................................... 15 Editing a Sub-User ......................................................................................................17 Part 1: Editing Sub-User Access.......................................................................................... 18 Part 2: Editing Sub-User Limits........................................................................................... 19 Deleting a Sub-User....................................................................................................20 Company Management Company Management Overview ............................................................................21 Adding Participant to an Existing Company ............................................................22 Uploading Participants........................................................................................................ 24 Editing a Company......................................................................................................25 ACH New ACH Batch ...........................................................................................................26 Part 1: Creating an ACH Batch............................................................................................ 26 Part 2: Adding an Existing Participant ............................................................................... 28 Part 3: Adding a Detailed Record....................................................................................... 29 Part 4: Finalizing the ACH Batch......................................................................................... 31 Part 5: Scheduling the ACH Batch...................................................................................... 32 Part 6: Reviewing the ACH Batch ....................................................................................... 33 Part 7: Multi-Factor Authentication ................................................................................... 34 Creating an ACH Template ........................................................................................35 Part 1: Creating an ACH Template ..................................................................................... 35 Part 2: Adding an Existing Participant ............................................................................... 37 Part 3: Adding a Detail Record ........................................................................................... 38 Part 4: Finalizing an ACH Template.................................................................................... 40 Part 5: Reviewing an ACH Template .................................................................................. 41