Country Bank Business Customer Digital Banking Admin Guide

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ACH Positive Pay ACH Company Rules

When ACH transactions are presented to your financial institution, each filter is evaluated prior to clearing the ACH transaction. If an ACH item falls outside of the filter, the item is rejected and requires the business’ attention. The Rejected Tab displays all Rejected Items for the selected account. Check Rejects and ACH Rejects are separated by section. Items must be decided by 11AM EST daily to mark them as Pay/Return. You will be able to Pay/Return items in this list.

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3 In the Sidebar Menu , click Payments then click Positive Pay . 1. Click the Rejected tab.

2. (Optional) Use the drop-down menu to select an account and click the View Items button. The Rejected list updates for the selected account and displays the following information for each item: • Account Number: The masked account number • Company Name: The details for that ACH rejected transaction; see below for sample ACH Transaction detail • Debit/Credit: Displays the transaction type • Reject Reason: The reason for the ACH rejection • Amount: Amount of the ACH transaction that attempted to clear and was rejected • Decision: Pay or Return; the default for ACH transactions that fall outside of the filter is always Return Note: Decision will always have an option selected; it cannot be blank • Return Code: If an ACH transaction is to be returned, the user can modify the default by clicking on the drop-down menu. 3. (Optional) Click the Company Name to view the ACH Transaction details.

ACH Positive Pay: ACH Company Rules