Country Bank Business Customer Digital Banking Admin Guide

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Part 5 of 5: Dual Control If a payment requires dual approval, once one user creates an ACH or Wire transaction a second user with ACH/wire approval authority will need to approve the payment before it can be processed. Daily reminders will be sent to all users that have ACH/wire approval authority. If payments aren’t approved before the Effective date, the payment will change to a status of stale and need to be recreated. If payments aren’t approved before the Deliver By date, they will still remain in a needs approval status. Once approved, the payment status will update and the approval needed notification emails will cease.

Business Banking: Manage Users Overview

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