DFCU Online User Guide
First page
Table of contents
Next page
Last page
Getting Started
8
New User Enrollment
8
Logging In
9
Logging Off
9
Resetting a Forgotten Password
10
Home Page
12
Home Page Overview
12
Asset Summary Overview
14
Mobile Thumb Bar
15
Account Details Overview
16
Quick Transfer
18
Account Nickname
19
Details & Settings
20
Account Grouping
21
Editing a Group Name
22
Deleting a Group
22
Security
23
Protecting Your Information
23
General Guidelines
23
Login ID and Password
23
Fraud Prevention
23
Security Preferences
25
Change Password
25
Change Login ID
26
Secure Delivery
27
Mobile Security Preferences
28
Enabling Touch ID or Fingerprint Login
28
Enabling Face ID
30
Disabling Touch ID, Fingerprint or Facial ID Login
31
Alerts Overview
32
Account Alerts
33
History Alerts
34
Secure Message Overview
35
Sending a Secure Message
36
Transaction Types
37
Moving Money Overview
37
Transactions
39
Funds Transfer
39
Loan Payments
41
Mbr2Mbr Transfers
43
Linking Someone’s DFCU Financial Account
43
Single Transfers Between DFCU Financial Accounts
45
Adding a Personal External Account
46
Verifying a Personal External Account
47
Send Money with Zelle® Setup
48
Initial Setup
48
Adding a Recipient
49
Send Money with Zelle®
50
Request Money with Zelle®
52
Split Payment with Zelle®
53
Zelle® Activity
54
Zelle® Settings
55
Mobile Deposits
56
Activity Center Overview
57
Using Filters
58
Creating or Deleting Custom Views Using Favorites
59
Editing Transactions
60
Canceling Transactions
61
Services
62
eDocuments
62
Update Contact Info
63
CardSwap
64
Getting Started
64
Overview
66
Stop Payment Request
67
Single Check
67
Multiple Checks
68
Check Reorder
69
Settings
70
Quick Balance
70
To Enable Quick Balance
70
To Use Quick Balance
71
Account Preferences
72
Text Enrollment
73
Document Delivery
75
Accessibility
76
Locations
77
Branches and ATMs
77
Integrated Bill Pay
78
Bill Pay Overview
78
Making a Single Payment
79
Paying Multiple Bills
80
Payment Activity
81
Cancel a Pending Payment
82
Bill Pay
83
Overview
83
Creating a Payee
84
Known Company
84
Unknown Company
86
Person
88
Editing a Payee
90
Deleting a Payee
91
eBills
92
Scheduling Payments
93
Automatic Payments
94
Editing Pending Payments
96
Canceling Pending Payments
97
Viewing Transaction Details
98
Single Transaction
98
Multiple Transactions
99
Creating a Reminder
101
Managing Reminders
103
Editing Reminders
104
Deleting Reminders
105
Moving Payments
106
Editing Account Name
107
Financial Tools
108
Initial Setup
108
Linking an Account
108
Unlinking an Account
109
Categorizing Transactions
110
Splitting a Transaction
111
Online Banking Home Page
112
Spending Overview
113
Spending: Recategorizing a Transaction
114
Budgets Overview
116
Auto-generated Budgets
117
Budgets From Scratch
117
Editing or Deleting a Budget
118
Managing Budgets
119
Trends Overview
120
Cash Flow Overview
121
Adding a Suggested Cash Event
122
Creating Your Own Cash Event
123
Editing, Deleting or Skipping a Cash Event
125
Net Worth Overview
126
Debts Overview
127
Settings
128
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