DFCU Online User Guide

Getting Started8
New User Enrollment8
Logging In9
Logging Off9
Resetting a Forgotten Password10
Home Page12
Home Page Overview12
Account Details Overview14
Quick Transfer16
Account Nickname17
Details & Settings18
Manage Accounts19
Overview19
Manual Accounts20
Adding a Manual Account20
Editing a Manual Account21
Deleting a Manual Account22
Financial Tools Initial Setup23
Enrolling in Financial Tools23
Linking an Account24
Unlinking an Account25
Financial Tools26
Online Banking Home Page26
Spending Overview27
Spending: Transaction Details28
Spending: Recategorizing a Transaction29
Spending: Tagging a Transaction31
Spending: Splitting a Transaction32
Budgets Overview33
Auto-generated Budgets34
Budgets From Scratch34
Editing or Deleting a Budget35
Editing or Deleting a Sub-Budget37
Trends Overview38
Cash Flow Overview39
Adding an Expense40
Adding Income41
Editing, Deleting or Skipping a Cash Event42
Net Worth Overview43
Debts Overview44
Edit APR Interest and Minimum Payment45
Extra Payments46
Security47
Protecting Your Information47
General Guidelines47
Login ID and Password47
Fraud Prevention47
Security Preferences49
Change Password49
Change Login ID50
Secure Delivery51
Mobile Security Preferences52
Enabling Touch ID or Fingerprint Login52
Enabling Face ID54
Disabling Touch ID, Fingerprint or Facial ID Login55
Alerts Overview56
Account Alerts57
History Alerts58
Secure Message Overview59
Sending a Secure Message60
Transactions61
Funds Transfer61
Loan Payments63
Member to Member Transfer65
Linking Someone’s DFCU Financial Account65
Single Transfers Between DFCU Financial Accounts67
Adding a Personal External Account68
Verifying a Personal External Account69
Send Money with Zelle® Setup70
Initial Setup70
Adding a Recipient71
Send Money with Zelle®72
Request Money with Zelle®74
Split Payment with Zelle®75
Zelle® Activity76
Zelle® Settings77
Mobile Deposits78
Activity Center Overview79
Using Filters80
Creating or Deleting Custom Views Using Favorites81
Editing Transactions82
Canceling Transactions83
Services84
eDocuments84
Update Contact Info85
Stop Payment Request86
Single Check86
Multiple Checks87
Check Reorder88
Document Delivery89
Settings90
Mobile Quick Balance90
To Enable Mobile Quick Balance90
To Use Mobile Quick Balance91
Text Enrollment92
Accessibility93
Locations94
Branches and ATMs94
Bill Pay95
Bill Pay Overview95
Making a Single Payment96
Paying Multiple Bills97
Payment Activity98
Cancel a Pending Payment99
Full Bill Pay100
Enrollment100
Overview101
Creating a Biller102
Known Company102
Unknown Company103
Person104
Editing a Biller105
Deleting a Biller106
eBills107
Enroll/Activating eBill107
Paying eBills109
Marking an eBill as Paid110
Autopay an eBill111
Editing eBill Autopay113
Deleting eBill Autopay114
Canceling eBills Service for a Biller115
Scheduling Payments116
Single Payments116
Repeating Payments117
Multiple Payments119
Automatic Payments121
Edit an Automatic Payment124
Delete an Automatic Payment126
Rush Delivery128
Activity129
Editing Pending Payments130
Canceling Pending Payments132
Creating a Reminder133
Editing Reminders136
Deleting Reminders138

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