Deerwood Bank Consumer Online Banking Desktop User Guide

First page Table of contents Next page Last page

Getting Started	6
User Enrollment	6
New User	6
Converted User	7
Logging Off	8
Resetting a Forgotten User ID	9
Resetting a Forgotten Password	10
Accounts Page	11
Accounts Page Overview	11
Account Settings	13
Viewing and Printing a Transaction Image	14
Attaching an Image to a Transaction	15
Security	16
Protecting Your Information	16
General Guidelines	16
Login ID and Password	16
Fraud Prevention	16
Alerts Overview	17
Edit Delivery Preferences	17
Editing Alerts	18
Account Alerts	18
Security Alerts	19
Secure Message Overview	20
Sending a Secure Message	21
Transaction Types	22
Moving Money Overview	22
Transactions	23
Transfer Funds	23
Managing Transfers	25
Pass the Buck A2A	26
Adding an External Account	26
Deleting an External Account	28
External Account Transfer	29
Manage External Transfers	30
Pass the Buck P2P	31
Sending Money	31
Requesting Money	32
Deleting a Payee	33
Viewing Activity Overview	34
Bill Pay	35
Bill Pay Overview	35
Creating a Payee	35
Editing a Payee	36
Deleting a Payee	37
Making a New Payment	38
Editing a Payment	39
Deleting a Payment	41
Services	42
Reordering Checks	42
Financial Manager	43
Statement Delivery	45
Statements	46
Advanced Search	47
Settings	48
Settings	48
Changing Account Order	48
Changing Start Screen	49
Locations	50
Branches and ATMs	50
Branches	50
ATMs	51
Contact Us	52
Important Phone Numbers	52

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