Enterprise Bank and Trust Commercial Online Banking User Guide

Getting Started6
Commercial Online Banking Overview6
Installing the Mobile Banking App6
Access Online Banking6
Logging In7
Logging Off7
Registering a Browser or Device8
Secure Access Code Delivery Methods8
Resetting a Forgotten Password9
Overview11
Commercial Banking Features12
User Management14
Users Overview14
User Management Overview15
Adding a New User16
Part 1 of 5: Establishing Transaction Type Rights17
Part 2 of 5: Disabling a Transaction Type18
Part 3 of 5: Editing Approval Limits for a Transaction Type19
Part 4 of 5: Establishing Rights to Access Features20
Part 5 of 5: Establishing Rights to Access Accounts21
Editing an Existing User’s Rights22
Deleting a User23
Recipients24
Recipient Overview24
ACH Only - Part 1 of 2: Adding a Recipient25
ACH Only - Part 2 of 2: Recipient Account Detail26
ACH & Wire - Part 1 of 4: Adding a Recipient27
ACH & Wire - Part 2 of 4: Beneficiary F I Detail28
ACH & Wire - Part 3 of 4: Intermediary F I Detail29
ACH & Wire - Part 4 of 4: Recipient Account Detail30
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient31
Wires Only (Domestic) - Part 2 of 4: Beneficiary F I Detail32
Wires Only (Domestic) - Part 3 of 4: Intermediary F I Detail33
Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail34
Wires Only (International) - Part 1 of 4: Adding a Recipient35
Wires Only (International) - Part 2 of 4: Beneficiary F I Detail36
Wires Only (International) - Part 3 of 4: Intermediary F I Detail37
Wires Only (International) - Part 4 of 4: Recipient Account Detail38
Editing a Recipient39
Editing a Recipient’s Templates40
Deleting a Recipient41
Payments42
Payment Template Overview42
Creating a Template43
ACH Payments44
ACH Single Payment47
ACH Collections49
ACH Single Receipt51
Domestic Wire53
International Wire55
Payroll58
Using a Template60
Editing a Template61
Deleting a Template62
Sending a Single Payment63
ACH Payments63
ACH Single Payment66
ACH Collections68
ACH Single Receipt71
Domestic Wire73
International Wire76
Payroll79
Splitting a Payment81
Payment From File82
Importing a CSV file82
Importing a NACHA file84
Viewing, Approving or Canceling a Transaction86
Single Transaction86
Multiple Transactions88
Recurring Transaction Series90
ACH Pass-Thru91
ACH NACHA Upload Errors92
ACH NACHA Upload Details93
Tax Payment94
Mobile Authorizations95
Transfers96
Funds Transfer96
Individual Transfers96
Multi-Account Transfers Overview98
Multi-Account Transfers- Creating a Template99
Multi-Account Transfers101
Editing a Multi-Account Transfer Template103
Deleting a Multi-Account Transfer Template104
ACH Reporting105
Introduction105
ACH Reporting106
Fraud Solutions107
Introduction107
Void a Check108
Check Search109
ACH Transaction Search111
Daily Checks Issued Summary113
Exception Items114
Transaction Audit Log115
Issued Check File Processing Log116
Quick Exception Processing117
Submit Issued Check File120
Add New Issued Check121
Business Bill Pay122
Home Page Overview122
Add a Payee124
Company124
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information126
Individual Electronic Payments: If You Have an Individual’s Account Information128
Individual Check Payments130
Activate a Payee132
Import Payees133
Edit a Payee136
Delete a Payee137
Add and Manage Categories138
Single Payment139
Edit or Stop a Single Payment140
Create a Recurring Payment141
Edit or Stop a Recurring Payment143
Payment Approval145
Add a Transfer Account146
Delete or Edit a Transfer Account147
One-Time Transfer148
Edit or Stop a Single Transfer149
Recurring Transfers150
Edit or Stop a Recurring Transfer151
Transfer Approval153
Calendar154
Company Profile155
Delete or Edit Bill Pay Accounts156
Modify User Permissions157
Personal Profile158
e-Notifications159
Events159
Logout160
Recurring161
Reminders162
Reports163

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