| Getting Started | 5 |
| Business Online Banking Overview | 5 |
| Installing the Mobile Banking App | 5 |
| Access Online Banking | 5 |
| Logging In | 6 |
| Logging Off | 6 |
| Registering a Browser or Device | 8 |
| Resetting a Forgotten Password | 9 |
| Business Banking Features | 11 |
| Business | 13 |
| Users Overview | 13 |
| User Management Overview | 14 |
| Adding a New User | 15 |
| Part 1 of 5: Establishing Transaction Type Rights | 16 |
| Part 2 of 5: Disabling a Transaction Type | 17 |
| Part 3 of 5: Editing Approval Limits for a Transaction Type | 18 |
| Part 4 of 5: Establishing Rights to Access Features | 19 |
| Part 5 of 5: Establishing Rights to Access Accounts | 20 |
| Editing an Existing User’s Rights | 21 |
| Deleting a User | 22 |
| Recipient Overview | 23 |
| ACH Only - Part 1 of 2: Adding a Recipient | 24 |
| ACH Only - Part 2 of 2: Recipient Account Detail | 25 |
| ACH & Wire - Part 1 of 4: Adding a Recipient | 26 |
| ACH & Wire - Part 2 of 4: Beneficiary FI Detail | 27 |
| ACH & Wire - Part 3 of 4: Intermediary FI Detail | 28 |
| ACH & Wire - Part 4 of 4: Recipient Account Detail | 29 |
| Wires Only (Domestic) - Part 1 of 4: Adding a Recipient | 30 |
| Wires Only (Domestic) - Part 2 of 4: Beneficiary FI Detail | 31 |
| Wires Only (Domestic) - Part 3 of 4: Intermediary FI Detail | 32 |
| Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail | 33 |
| Wires Only (International) - Part 1 of 4: Adding a Recipient | 34 |
| Wires Only (International) - Part 2 of 4: Beneficiary FI Detail | 35 |
| Wires Only (International) - Part 3 of 4: Intermediary FI Detail | 36 |
| Wires Only (International) - Part 4 of 4: Recipient Account Detail | 37 |
| Editing a Recipient | 38 |
| Editing a Recipient’s Templates | 39 |
| Deleting a Recipient | 40 |
| Payment Template Overview | 41 |
| Creating a Template | 42 |
| ACH Payments | 43 |
| ACH Single Payment | 45 |
| ACH Collections | 47 |
| ACH Single Receipt | 49 |
| Domestic Wire | 51 |
| International Wire | 53 |
| Payroll | 56 |
| Sending a Single Payment | 58 |
| ACH Payments | 58 |
| ACH Single Payment | 61 |
| ACH Collections | 63 |
| ACH Single Receipt | 66 |
| Domestic Wire | 68 |
| International Wire | 71 |
| Payroll | 74 |
| Splitting a Payment | 76 |
| Payment From File | 77 |
| Importing a CSV file | 77 |
| Importing a NACHA file | 79 |
| Viewing, Approving or Canceling a Transaction | 81 |
| Single Transaction | 81 |
| Multiple Transactions | 82 |
| Editing or Using a Template | 83 |
| Deleting a Template | 84 |
| ACH Pass-Thru | 85 |
| Tax Payment | 86 |
| Mobile Authorizations | 88 |
| Funds Transfer | 90 |
| Individual Transfers | 90 |
| Multi-Account Transfers Overview | 92 |
| Multi-Account Transfers- Creating a Template | 93 |
| Multi-Account Transfers | 95 |
| Editing a Multi-Account Transfer Template | 97 |
| Deleting a Multi-Account Transfer Template | 98 |
| ACH Reporting | 99 |
| Introduction | 99 |
| ACH Reporting | 100 |
| Introduction | 101 |
| Void a Check | 102 |
| Check Search | 103 |
| ACH Transaction Search | 105 |
| Daily Checks Issued Summary | 106 |
| Voided Checks | 107 |
| Exception Items | 108 |
| Stale Dated Checks | 109 |
| Transaction Audit Log | 110 |
| Issued Check File Processing Log | 111 |
| Quick Exception Processing | 112 |
| Submit Issued Check File | 115 |
| Add New Issued Check File | 116 |
| Business Bill Pay | 117 |
| Home Page Overview | 117 |
| Add a Payee | 119 |
| Company | 119 |
| Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information | 121 |
| Individual Electronic Payments: If You Have an Individual’s Account Information | 123 |
| Individual Check Payments | 125 |
| Activate a Payee | 127 |
| Import Payees | 128 |
| Edit a Payee | 131 |
| Delete a Payee | 132 |
| Add and Manage Categories | 133 |
| Single Payment | 134 |
| Edit or Stop a Single Payment | 135 |
| Create a Recurring Payment | 136 |
| Edit or Stop a Recurring Payment | 138 |
| Payment Approval | 140 |
| Calendar | 141 |
| Company Profile | 142 |
| Delete or Edit Bill Pay Accounts | 143 |
| Modify User Permissions | 144 |
| Personal Profile | 145 |
| e-Notifications | 146 |
| Events | 146 |
| Logout | 147 |
| Recurring | 148 |
| Reminders | 149 |
| Reports | 150 |