Enterprise Bank and Trust Commercial Online Banking User Guide
First page
Table of contents
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Getting Started
6
Commercial Online Banking Overview
6
Installing the Mobile Banking App
6
Access Online Banking
6
Logging In
7
Logging Off
7
Registering a Browser or Device
8
Secure Access Code Delivery Methods
8
Resetting a Forgotten Password
9
Overview
11
Commercial Banking Features
12
User Management
14
Users Overview
14
User Management Overview
15
Adding a New User
16
Part 1 of 5: Establishing Transaction Type Rights
17
Part 2 of 5: Disabling a Transaction Type
18
Part 3 of 5: Editing Approval Limits for a Transaction Type
19
Part 4 of 5: Establishing Rights to Access Features
20
Part 5 of 5: Establishing Rights to Access Accounts
21
Editing an Existing User’s Rights
22
Deleting a User
23
Recipients
24
Recipient Overview
24
ACH Only - Part 1 of 2: Adding a Recipient
25
ACH Only - Part 2 of 2: Recipient Account Detail
26
ACH & Wire - Part 1 of 4: Adding a Recipient
27
ACH & Wire - Part 2 of 4: Beneficiary F I Detail
28
ACH & Wire - Part 3 of 4: Intermediary F I Detail
29
ACH & Wire - Part 4 of 4: Recipient Account Detail
30
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient
31
Wires Only (Domestic) - Part 2 of 4: Beneficiary F I Detail
32
Wires Only (Domestic) - Part 3 of 4: Intermediary F I Detail
33
Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail
34
Wires Only (International) - Part 1 of 4: Adding a Recipient
35
Wires Only (International) - Part 2 of 4: Beneficiary F I Detail
36
Wires Only (International) - Part 3 of 4: Intermediary F I Detail
37
Wires Only (International) - Part 4 of 4: Recipient Account Detail
38
Editing a Recipient
39
Editing a Recipient’s Templates
40
Deleting a Recipient
41
Payments
42
Payment Template Overview
42
Creating a Template
43
ACH Payments
44
ACH Single Payment
47
ACH Collections
49
ACH Single Receipt
51
Domestic Wire
53
International Wire
55
Payroll
58
Using a Template
60
Editing a Template
61
Deleting a Template
62
Sending a Single Payment
63
ACH Payments
63
ACH Single Payment
66
ACH Collections
68
ACH Single Receipt
71
Domestic Wire
73
International Wire
76
Payroll
79
Splitting a Payment
81
Payment From File
82
Importing a CSV file
82
Importing a NACHA file
84
Viewing, Approving or Canceling a Transaction
86
Single Transaction
86
Multiple Transactions
88
Recurring Transaction Series
90
ACH Pass-Thru
91
ACH NACHA Upload Errors
92
ACH NACHA Upload Details
93
Tax Payment
94
Mobile Authorizations
95
Transfers
96
Funds Transfer
96
Individual Transfers
96
Multi-Account Transfers Overview
98
Multi-Account Transfers- Creating a Template
99
Multi-Account Transfers
101
Editing a Multi-Account Transfer Template
103
Deleting a Multi-Account Transfer Template
104
ACH Reporting
105
Introduction
105
ACH Reporting
106
Fraud Solutions
107
Introduction
107
Void a Check
108
Check Search
109
ACH Transaction Search
111
Daily Checks Issued Summary
113
Exception Items
114
Transaction Audit Log
115
Issued Check File Processing Log
116
Quick Exception Processing
117
Submit Issued Check File
120
Add New Issued Check
121
Business Bill Pay
122
Home Page Overview
122
Add a Payee
124
Company
124
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information
126
Individual Electronic Payments: If You Have an Individual’s Account Information
128
Individual Check Payments
130
Activate a Payee
132
Import Payees
133
Edit a Payee
136
Delete a Payee
137
Add and Manage Categories
138
Single Payment
139
Edit or Stop a Single Payment
140
Create a Recurring Payment
141
Edit or Stop a Recurring Payment
143
Payment Approval
145
Add a Transfer Account
146
Delete or Edit a Transfer Account
147
One-Time Transfer
148
Edit or Stop a Single Transfer
149
Recurring Transfers
150
Edit or Stop a Recurring Transfer
151
Transfer Approval
153
Calendar
154
Company Profile
155
Delete or Edit Bill Pay Accounts
156
Modify User Permissions
157
Personal Profile
158
e-Notifications
159
Events
159
Logout
160
Recurring
161
Reminders
162
Reports
163
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