Enterprise Bank and Trust Commercial Online Banking User Guide

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Table of Contents Getting Started

Commercial Online Banking Overview.......................................................................6 Installing the Mobile Banking App....................................................................................... 6 Access Online Banking .......................................................................................................... 6 Logging In.......................................................................................................................7 Logging Off ............................................................................................................................. 7 Registering a Browser or Device .................................................................................8 Secure Access Code Delivery Methods ............................................................................... 8 Resetting a Forgotten Password .................................................................................9 Overview ......................................................................................................................11 Commercial Banking Features ........................................................................................... 12 User Management Users Overview ...........................................................................................................14 User Management Overview.............................................................................................. 15 Adding a New User ............................................................................................................. 16 Part 1 of 5: Establishing Transaction Type Rights ............................................................ 17 Part 2 of 5: Disabling a Transaction Type ......................................................................... 18 Part 3 of 5: Editing Approval Limits for a Transaction Type ........................................... 19 Part 4 of 5: Establishing Rights to Access Features.......................................................... 20 Part 5 of 5: Establishing Rights to Access Accounts......................................................... 21 Editing an Existing User’s Rights ...............................................................................22 Deleting a User............................................................................................................23 Recipients Recipient Overview .....................................................................................................24 ACH Only - Part 1 of 2: Adding a Recipient ....................................................................... 25 ACH Only - Part 2 of 2: Recipient Account Detail ............................................................. 26 ACH & Wire - Part 1 of 4: Adding a Recipient.................................................................... 27 ACH & Wire - Part 2 of 4: Beneficiary FI Detail .................................................................. 28 ACH & Wire - Part 3 of 4: Intermediary FI Detail .............................................................. 29 ACH & Wire - Part 4 of 4: Recipient Account Detail.......................................................... 30 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient ................................................. 31 Wires Only (Domestic) - Part 2 of 4: Beneficiary FI Detail ............................................... 32 Wires Only (Domestic) - Part 3 of 4: Intermediary FI Detail ............................................ 33 Wires Only (Domestic) - Part 4 of 4: Recipient Account Detail ....................................... 34 Wires Only (International) - Part 1 of 4: Adding a Recipient ........................................... 35 Wires Only (International) - Part 2 of 4: Beneficiary FI Detail ......................................... 36 Wires Only (International) - Part 3 of 4: Intermediary FI Detail ...................................... 37 Wires Only (International) - Part 4 of 4: Recipient Account Detail ................................. 38