Fairfax County Federal Credit Union: Personal Online Banking Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................6 Logging Off.............................................................................................................................. 8 Resetting A Forgotten Password.................................................................................9 Home Page Home Page Overview..................................................................................................11 Account Summary Overview............................................................................................... 12 Account Details Overview...........................................................................................13 Account Grouping.......................................................................................................15 Editing a Group Name......................................................................................................... 16 Deleting a Group.................................................................................................................. 16 Security Protecting Your Information......................................................................................17 General Guidelines............................................................................................................... 17 Login ID and Password........................................................................................................ 17 Fraud Prevention.................................................................................................................. 17 Security Preferences...................................................................................................18 Change Password................................................................................................................. 18 Change Login ID................................................................................................................... 19 Secure Delivery..................................................................................................................... 20 Mobile Security Preferences......................................................................................21 Enabling Touch ID or Fingerprint Login............................................................................. 21 Enabling Passcode Authentication..................................................................................... 23 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 24 Alerts Overview............................................................................................................25 Date Alerts............................................................................................................................. 26 Account Alerts....................................................................................................................... 27 History Alerts........................................................................................................................ 28 Online Transaction Alerts.................................................................................................... 29 Security Alerts Overview.............................................................................................30 Edit Delivery Preferences.................................................................................................... 30 Secure Message Overview. ........................................................................................31 Sending a Secure Message.........................................................................................32 Transaction Types Moving Money Overview............................................................................................33 Moving Money Transfer Funds.............................................................................................................35