First Citizens Bank Digital Banking for Business User Guide

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Business Services International Wire Dual Authorization

What is dual authorization for international wires? Dual approval is an optional security feature that requires two separate Digital Banking users to initiate and authorize an international wire before it can be processed. The first person is responsible for creating the transaction, while the second person checks and approves the transaction. If your business opts into dual approval, then it is a required process on every international wire transfer and approvals must be completed by 5pm EST. • Benefits- protects against internal fraud, manual error, and hacked data. How to enroll in dual authorization for International Wires: To enroll or unenroll your business in dual approval for international wires, please contact your banker with your request. Approving Payments (when dual approval is enabled): When a business is setup for the optional dual approval process, the approving user approves as follows:

Business Services: International Wire Dual Authorization