First Citizens Bank Digital Banking for Business User Guide

14

Getting Started

Retrieve a Forgotten Username If you happen to forget your username, you can easily retrieve it from the First Citizens Home page. If you enter the wrong password too many times, your access will be denied and you will need to call us at 888-322-4249.

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1. Click the Log In button. 2. Click the “Forgot ID” link.

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 3. Enter your account number, social security number or tax ID and email address on file in Digital Banking for Business and click the Continue button. 4. Your login ID will then appear.

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A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3

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Getting Started: Retrieve a Forgotten Username

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