First Citizens Bank Digital Banking for Business User Guide

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Service Center

You may request checks up to 5 years. If the check you’re requesting was paid within the last 18 months, you may be able to view and print a copy from your Account Transactions page. The requested check copy will be sent to you within 5-7 business days. Unless you specify that you would prefer to receive your check copy via mail, you will receive the check copy via the Message Center. Request Check Copy Note : You may incur a fee for requesting a check copy. Please refer to the Digital Banking for Business Fee Schedule. All fees will be charged in accordance with the terms of the applicable Disclosure of Products and Fees or the Digital Banking Fee Schedule. We reserve the right to change any fees and charges at any time, and we will provide you with any notice required by law of any changes to our fees and charges.

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11 12 13 14 1 21 22 23 24 2 1 2 3 4 5 1112 131415 161 2122232425262 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c K L M N U V W X A B C D 11a 12a 13a 14a 1 11b 12b 13b 14b 1 1d 2d 3d 4d 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 A1 B1 C1 D1 E1 F1 A2B2C2D2E2F2G A3 B3 C3 D3 E3 F3 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d 7d 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d In the Service Center dropdown, click Request Check Copy . 1. Use the drop-down to select an account. 2. Enter the check number. 3. Use the calendar feature to select the date the check was paid. 4. Enter the amount. 5. Click the Submit button. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2

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a 12a 13a 14a 15a 16a 17a 18a 19a 20a

A2 B2 C2 D2 E2 F2 G2 H2 I2 b 12b 13b 14b 15b 16b 17b 18b 19b 20b

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Service Center: Request Check Copy A3 B3 C3 D3 E3 F3 G3 H3 I3 J2

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