First Citizens Bank Digital Banking for Business User Guide

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Service Center Additional Services

Online Agreement When enrolling in Digital Banking, you’ll consent and agree to the First Citizens Digital Banking Agreement. If you’d like to refer to the agreement at a later date, do so by selecting “Online Agreement” under the “Service Center” drop down on the left-hand navigation. You’ll be taken to the most up-to-date version of the First Citizens Digital Banking Agreement on firstcitizens.com. Privacy and Security First Citizens uses industry-leading security practices to protect your information. To understand First Citizens’ commitment to your security and our state-of the-art security for your accounts, we encourage you to review the “Privacy & Security” page on firstcitizens.com. Access this page by selecting “Privacy and Security” under the “Service Center” drop down on the left-hand navigation. On the page, you will also find useful information about how to protect your personal information, and Digital Banking-specific Security information. Each Digital Banking session is secured using Secure Socket Layer (SSL) encryption, preventing unauthorized users from accessing your account information.

Service Center: Additional Services