First Citizens Bank Digital Banking for Business User Guide

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Disabling Passcode Authentication, Touch ID ® , Fingerprint or Face ID ® Login You can disable Passcode Authentication, Fingerprint or Facial Recognition Login if you no longer prefer to utilize them. When all features are disabled, you can sign in to your Digital Banking for Business using your user ID and password.

1

Apple ®

Android TM

2 Sign in to First Citizens’ Digital Banking for Business app and tap the Menu button. In the Profile & Preferences dropdown, click Log In Preferences . Toggle the Passcode , Face/Touch ID ® or Fingerprint Login switch from “On” to “Off.” 1. Tap the Yes button to disable the feature.

Note : Sometimes login settings can deactivate (e.g. Face ID or Touch ID). In these situations, follow the steps provided to enable them again.

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