First Citizens Bank Digital Banking for Business User Guide

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To pay a loan or credit card with a non-First Citizens Bank account or debit card: .... 87 To pay a loan or credit card with an external checking or savings account:................ 87 To pay a loan or credit card with an external debit card account: ................................ 87 View Payment Activity (for Loans and Credit Cards) ..............................................88 Pay Bank Customer ....................................................................................................89 Linking Someone’s First Citizens Account......................................................................... 89 Single Transfers Between First Citizens Accounts ........................................................... 91 Manage Online Activity...............................................................................................92 Editing and Cancelling Transfers........................................................................................ 92 Manage Payments ......................................................................................................94 Using Filters .................................................................................................................95 Creating or Deleting Custom Views Using Favorites ....................................................... 96 Business Services Users Overview ...........................................................................................................97 Manage Users Overview ..................................................................................................... 98 Adding a New User ............................................................................................................. 99 Part 1 of 5: Establishing Transaction Type Rights ......................................................... 100 Part 2 of 5: Disabling a Transaction Type ...................................................................... 101 Part 3 of 5: Editing Approval Limits for a Transaction Type ........................................ 102 Part 4 of 5: Establishing Rights to Access Features....................................................... 103 Part 5 of 5: Establishing Rights to Access Accounts...................................................... 104 Editing an Existing User’s Rights ............................................................................ 105 Deleting a User......................................................................................................... 106 Recipient Overview .................................................................................................. 107 ACH Only- Part 1 of 2: Adding a Recipient ..................................................................... 108 ACH Only- Part 2 of 2: Recipient Account Detail ........................................................... 109 ACH & Wire- Part 1 of 4: Adding a Recipient.................................................................. 110 ACH & Wire- Part 2 of 4: Beneficiary Bank Detail.......................................................... 111 ACH & Wire- Part 3 of 4: Intermediary Bank Detail ...................................................... 112 ACH & Wire- Part 4 of 4: Recipient Account Detail........................................................ 113 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient .............................................. 114 Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail ............................................. 115 Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail.......................................... 116 Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail ..................................... 117 Editing a Recipient ................................................................................................... 118 Editing a Recipient’s Templates....................................................................................... 119 Deleting a Recipient................................................................................................. 120 International Wires .................................................................................................. 121 Create and Send an International Wire.......................................................................... 122 International Wire FAQ..................................................................................................... 124 Mobile Authorizations ............................................................................................. 125