First Citizens Bank Digital Banking for Business User Guide

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Editing or Using a Template.......................................................................................87 Deleting a Template....................................................................................................88 Tax Payments...............................................................................................................89 Pay Loan or Credit Card..............................................................................................91 To pay a loan or credit card with a First Citizens Bank account:.................................... 91 To pay a loan or credit card with a non-First Citizens Bank account or debit card:.... 92 To pay a loan or credit card with an external checking or savings account:................ 92 To pay a loan or credit card with an external debit card account:................................. 92 View Payment Activity (for Loans and Credit Cards)...............................................93 Pay Bank Customer.....................................................................................................94 Linking Someone’s First Citizens Account......................................................................... 94 Single Transfers Between First Citizens Accounts............................................................ 96 Manage Online Activity...............................................................................................97 Editing and Cancelling Transfers........................................................................................ 97 Manage Payments.......................................................................................................99 Using Filters...............................................................................................................100 Creating or Deleting Custom Views Using Favorites..................................................... 101 Business Services Users Overview.........................................................................................................102 Manage Users Overview................................................................................................... 103 Adding a New User ........................................................................................................... 104 Part 1 of 5: Establishing Transaction Type Rights.......................................................... 105 Part 2 of 5: Disabling a Transaction Type....................................................................... 106 Part 3 of 5: Editing Approval Limits for a Transaction Type......................................... 107 Part 4 of 5: Establishing Rights to Access Features....................................................... 108 Part 5 of 5: Establishing Rights to Access Accounts...................................................... 109 Editing an Existing User’s Rights.............................................................................110 Deleting a User.........................................................................................................111 Recipient Overview...................................................................................................112 ACH Only- Part 1 of 2: Adding a Recipient...................................................................... 113 ACH Only- Part 2 of 2: Recipient Account Detail............................................................ 114 ACH & Wire- Part 1 of 4: Adding a Recipient.................................................................. 115 ACH & Wire- Part 2 of 4: Beneficiary Bank Detail.......................................................... 116 ACH & Wire- Part 3 of 4: Intermediary Bank Detail....................................................... 117 ACH & Wire- Part 4 of 4: Recipient Account Detail........................................................ 118 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient............................................... 119 Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail.............................................. 120 Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail.......................................... 121 Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail...................................... 122 Editing a Recipient....................................................................................................123 Editing a Recipient’s Templates....................................................................................... 124