First Citizens Bank Digital Banking for Business User Guide

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ACH Collection...................................................................................................................... 91 Domestic Wire ...................................................................................................................... 94 Payroll.................................................................................................................................... 96 Splitting a Payment.............................................................................................................. 98 Payment from File.......................................................................................................99 Importing a CSV file ............................................................................................................. 99 Importing a NACHA file .................................................................................................... 101 Templates ................................................................................................................. 104 ACH Batch .......................................................................................................................... 105 ACH Payment..................................................................................................................... 107 ACH Collection................................................................................................................... 109 Domestic Wire ................................................................................................................... 111 Payroll................................................................................................................................. 113 Editing or Using a Template ........................................................................................... 114 Deleting a Template ......................................................................................................... 115 Viewing, Approving or Canceling a Transaction................................................... 117 Single Transaction............................................................................................................. 117 Multiple Transactions....................................................................................................... 118 ACH Prenotes .................................................................................................................... 119 Tax Payments ........................................................................................................... 121 Pay Loan or Credit Card .......................................................................................... 123 To pay a loan or credit card with a First Citizens Bank account:................................. 123 To pay a loan or credit card with a non-First Citizens Bank account or debit card:. 124 To pay a loan or credit card with an external checking or savings account:............. 124 To pay a loan or credit card with an external debit card account:............................. 124 View Payment Activity (for Loans and Credit Cards) ........................................... 125 Manage Recurring Payments ................................................................................. 126 Manage Online Activity............................................................................................ 127 Editing and Cancelling Transfers..................................................................................... 127 Manage Payments ................................................................................................... 129 Using Filters .............................................................................................................. 130 Creating or Deleting Custom Views Using Favorites .................................................... 131 Business Services Users Overview ........................................................................................................ 132 Manage Users Overview .................................................................................................. 133 Adding a New User .......................................................................................................... 134 Part 1 of 5: Establishing Transaction Type Rights ......................................................... 135 Part 2 of 5: Disabling a Transaction Type ...................................................................... 136 Part 3 of 5: Editing Approval Limits for a Transaction Type ........................................ 137 Part 4 of 5: Establishing Rights to Access Features....................................................... 138 Part 5 of 5: Establishing Rights to Access Accounts...................................................... 139