First Citizens Bank Digital Banking for Business User Guide

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Move Money (Payments & Transfers) Send Money with Zelle ® for Your Business Enrollment As a Digital Banking for business customer, you can now use Zelle ® with people you know and trust to send, request and receive payments from your customers. It’s a fast, safe and easy way for eligible businesses to get paid. Your enrolled customers can pay you with Zelle ® right from their banking app, so you can receive payments on the go and skip the trip to the bank. Receive money by sharing just your email address or U.S. mobile number with your customer. One-time Enrollment Log in to Digital Banking and select Send Money with Zelle ® . Enroll your email

address or U.S. mobile phone number. Please see the Zelle ® Terms of Service.

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On the Payments & Transfers landing page, click Send Money with Zelle ® . 1. Choose or add a new email address or U.S. mobile number to have a 6-digit verification code sent to. 2. Enter the 6-digit verification code. 3. Accept the terms and conditions. 4. Choose your primary account. Move Money (Payments & Transfers): Send Money with Zelle® for Your Business Enrollment