First Citizens Bank Digital Banking for Business User Guide

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Move Money (Payments & Transfers) Send Money with Zelle ® for Your Business Enrollment As a Digital Banking for business customer, you can now use Zelle ® with people you know and trust to send, request and receive payments from your customers. It’s a fast, safe and easy way for eligible businesses to get paid. Your enrolled customers can pay you with Zelle ® right from their banking app, so you can receive payments on the go and skip the trip to the bank. Receive money by sharing just your email address or U.S. mobile number with your customer. One-time Enrollment Log in to Digital Banking and select Send Money with Zelle ® . Enroll your email

address or U.S. mobile phone number. Please see the Zelle ® Terms of Service.

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On the Payments & Transfers landing page, click Send Money with Zelle ® . 1. Choose or add a new email address or U.S. mobile number to have a 6-digit verification code sent to. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J KLMNOPQRST U V W X Y Z A B C D E F G H I 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

2. Enter the 6-digit verification code. 3. Accept the terms and conditions. 4. Choose your primary account. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d A3 B3 C3 D3 E3 F3 G3 H3 I3

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Move Money (Payments & Transfers): Send Money with Zelle® for Your Business Enrollment 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

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