First Citizens Bank Digital Banking for Business User Guide

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Manage Cards To Activate a Card ............................................................................................................. 205 To Lock/Unlock Card......................................................................................................... 206 Manage Employee Cards ........................................................................................ 207 Manage the Entitlement for Your Users ........................................................................ 207 Adding Employee Cards.......................................................................................... 209 Closing Employee Cards.......................................................................................... 210 Adjusting Spending Limits ...................................................................................... 211 Statements & Documents Statements................................................................................................................ 212 Statement Delivery .................................................................................................. 213 Service Center Order Checks............................................................................................................ 214 Request Check Copy................................................................................................ 215 Stop Payment Request............................................................................................ 216 Single Check ...................................................................................................................... 216 Multiple Checks ................................................................................................................ 217 Order Foreign Currency .......................................................................................... 218 Manage User Rights to Order Foreign Currency........................................................... 219 Additional Services................................................................................................... 221 Open New Account........................................................................................................... 221 Order Visa Gift Cards........................................................................................................ 221 Online Agreement............................................................................................................. 222 Privacy and Security.......................................................................................................... 222 Customer Support ............................................................................................................ 222 Branches and ATMs Branches and ATMs................................................................................................. 223 Profile and Preferences Profile and Contact Information ............................................................................ 224 Account Preferences ............................................................................................... 225 Log In Preferences ................................................................................................... 226 Change Password ............................................................................................................. 227 Change Login ID ................................................................................................................ 228 Secure Delivery ................................................................................................................. 229 Secure Delivery with International Contact Information ............................................. 230 Change Background ................................................................................................ 231