First Citizens Bank Digital Banking for Business User Guide

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Alerts Account & Card Alerts ............................................................................................. 223 Account Alerts ................................................................................................................... 223 Card Alerts ......................................................................................................................... 224 Security Alerts........................................................................................................... 225 Editing Delivery Preferences............................................................................................ 226 Mobile Check Deposits Mobile Check Deposits............................................................................................ 227 Manage Cards Manage Cards .......................................................................................................... 228 To Activate a Card ............................................................................................................. 229 To Lock/Unlock Card......................................................................................................... 230 Accessing the FCB Rewards Website ..................................................................... 231 Manage Employee Cards ........................................................................................ 235 Manage the Entitlement for Your Users ........................................................................ 235 Adding Employee Cards.......................................................................................... 237 Closing Employee Cards.......................................................................................... 238 Adjusting Spending Limits ...................................................................................... 239 Statements & Documents Statements................................................................................................................ 240 Tax Documents ........................................................................................................ 241 eStatements Delivery .............................................................................................. 242 Service Center Order Checks............................................................................................................ 243 Request Check Copy................................................................................................ 244 Stop Payment Request............................................................................................ 245 Single Check ...................................................................................................................... 245 Multiple Checks ................................................................................................................ 246 Order Foreign Currency .......................................................................................... 247 Manage User Rights to Order Foreign Currency........................................................... 248 Additional Services................................................................................................... 250 Online Agreement............................................................................................................. 250 Privacy and Security.......................................................................................................... 250 Branches and ATMs.......................................................................................................... 251 Customer Support ............................................................................................................ 253