First Citizens Bank Digital Banking for Business User Guide

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Manage Cards To Activate a Card............................................................................................................. 206 To Lock/Unlock Card......................................................................................................... 207 Manage Employee Cards.........................................................................................208 Manage the Entitlement for Your Users......................................................................... 208 Adding Employee Cards..........................................................................................210 Closing Employee Cards..........................................................................................211 Adjusting Spending Limits.......................................................................................212 Statements & Documents Statements................................................................................................................ 213 Statement Delivery...................................................................................................214 Service Center Order Checks............................................................................................................215 Request Check Copy................................................................................................216 Stop Payment Request............................................................................................217 Single Check ...................................................................................................................... 217 Multiple Checks ................................................................................................................ 218 Order Foreign Currency...........................................................................................219 Manage User Rights to Order Foreign Currency........................................................... 220 Additional Services...................................................................................................222 Open New Account........................................................................................................... 222 Order Visa Gift Cards........................................................................................................ 222 Online Agreement............................................................................................................. 223 Privacy and Security.......................................................................................................... 223 Customer Support............................................................................................................. 223 Branches and ATMs Branches and ATMs.................................................................................................224 Profile and Preferences Profile and Contact Information.............................................................................225 Account Preferences................................................................................................226 Log In Preferences...................................................................................................227 Change Password.............................................................................................................. 228 Change Login ID................................................................................................................ 229 Secure Delivery.................................................................................................................. 230 Secure Delivery with International Contact Information.............................................. 231 Change Background.................................................................................................232

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