First Citizens Bank Digital Banking for Consumers User Guide

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Service Center Order Checks............................................................................................................ 153 Request Check Copy................................................................................................ 154 Stop Payment Request............................................................................................ 155 Single Check ...................................................................................................................... 155 Multiple Checks ................................................................................................................ 156 Order Foreign Currency .......................................................................................... 157 Manage Basic Overdraft.......................................................................................... 158 Additional Services................................................................................................... 159 Open New Account........................................................................................................... 159 Fee Schedule ..................................................................................................................... 159 Online Agreement............................................................................................................. 159 Privacy and Security.......................................................................................................... 159 Customer Support ............................................................................................................ 160 Branches and ATMs................................................................................................. 161 Profile and Preferences Quick Balance........................................................................................................... 162 To Enable Quick Balance.................................................................................................. 162 To Use Quick Balance....................................................................................................... 163 Profile and Contact Information ............................................................................ 164 Account Preferences ............................................................................................... 165 Log In Preferences ................................................................................................... 166 Change Password ............................................................................................................. 167 Change Login ID................................................................................................................ 168 Secure Delivery ................................................................................................................. 169 Secure Delivery with International Contact Information ............................................. 170 Change Background ................................................................................................ 171