First Commerce Credit Union: Digital Banking Guide Retail Edition

4

Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging Off.............................................................................................................................. 9 Resetting A Forgotten Password...............................................................................10 Home Page Home Page Overview..................................................................................................12 Account Summary Overview............................................................................................... 14 Account Details Overview...........................................................................................15 Quick Transfer.............................................................................................................17 Account Grouping.......................................................................................................18 Editing a Group Name......................................................................................................... 19 Deleting a Group.................................................................................................................. 19 Security Protecting Your Information......................................................................................20 General Guidelines............................................................................................................... 20 Login ID and Password........................................................................................................ 20 Fraud Prevention.................................................................................................................. 20 Security Preferences...................................................................................................21 Change Password................................................................................................................. 21 Change Login ID................................................................................................................... 22 Mobile Security Preferences......................................................................................23 Enabling Touch ID or Fingerprint Login............................................................................. 23 Enabling Passcode Authentication..................................................................................... 25 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 26 Alerts Overview............................................................................................................27 Security Alerts Overview.............................................................................................28 Edit Delivery Preferences.................................................................................................... 28 Secure Message Overview. ........................................................................................29 Sending a Secure Message.........................................................................................30 Transaction Types Moving Money Overview............................................................................................31 Transactions Funds Transfer.............................................................................................................33 Member to Member Transfer ...................................................................................35 Linking Someone’s First Commerce Account.................................................................... 35 Single Transfers Between First Commerce Accounts...................................................... 36