First Federal Lakewood Treasury Digital Banking User Guide

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Table of Contents Getting Started

New User Enrollment .................................................................................................11 Logging In.....................................................................................................................12 Logging Off ........................................................................................................................... 12 Resetting a Forgotten Password ...............................................................................13 Home Page Home Page Overview .................................................................................................15 Account Summary Overview .............................................................................................. 17 Mobile Thumb Bar ......................................................................................................18 Account Details Overview ..........................................................................................19 Quick Transfer.............................................................................................................21 Account Nickname......................................................................................................22 Details & Settings........................................................................................................23 Security Protecting Your Information......................................................................................24 General Guidelines .............................................................................................................. 24 Username and Password.................................................................................................... 24 Fraud Prevention ................................................................................................................. 24 Security Preferences...................................................................................................25 Change Password ................................................................................................................ 25 Change Username ............................................................................................................... 26 Secure Delivery .................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login ............................................................................ 28 Enabling Face ID................................................................................................................... 30 Enabling Passcode Authentication .................................................................................... 31 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 32 Apple® Watch .............................................................................................................33 Apple® Watch Setup ........................................................................................................... 33 Viewing Balances and Transactions .................................................................................. 33 Alerts Overview ...........................................................................................................34 History Alerts........................................................................................................................ 35 Online Transaction Alerts ................................................................................................... 36 Reminders............................................................................................................................. 37 Security Alerts Overview ............................................................................................38 Editing Delivery Preferences............................................................................................... 38 Enabling and Disabling Push Notifications..............................................................39 Secure Message Overview .........................................................................................40 Sending a Secure Message ........................................................................................41