First National Bank and Trust Personal Online Desktop and Tablet User Guide

Getting Started7
User Enrollment7
New User7
Logging Off8
Recover a Forgotten Username9
Resetting a Forgotten Password10
My Accounts11
My Accounts Page Overview11
Desktop Account Details13
Mobile Account Details15
Desktop Account Preferences17
Edit Nickname17
Hide Account18
Unhide Account18
Mobile Account Preferences19
Edit Nickname19
Hide Account20
Unhide Account20
Viewing a Transaction Image21
Desktop21
Mobile22
Attaching an Image to a Transaction23
Desktop23
Mobile24
Security25
Protecting Your Information25
General Guidelines25
Login ID and Password25
Fraud Prevention25
Alerts Overview26
Desktop Delivery Preferences26
Mobile Delivery Preferences27
Editing Alerts28
Account Alerts28
Security Alerts29
Secure Message Overview30
Sending a Secure Message31
Mobile Security32
Enabling Touch ID, Fingerprint Login or Face ID32
Enabling PIN Login35
Transaction Types37
Moving Money Overview37
Internal Transfers39
Managing Transfers41
Deposit a Check42
Viewing Check Deposit History43
Loan Payments & Transfers44
Managing Loan Payments and Transfers46
Pay Bills47
Bill Pay Overview47
Creating a Payee47
Editing a Payee49
Deleting a Payee50
Schedule Payments51
Desktop51
Mobile52
Recurring Payments53
Desktop53
Mobile54
Rush Delivery55
Editing a Payment56
Deleting a Payment57
Picture Pay58
Pay a Person60
Transfer Between My Accounts62
Adding an External Account Using Plaid62
Adding an External Account Manually64
Verifying an External Account65
Deleting an External Account66
Transfering Money67
Updating Preferences68
Services69
Manage Cards69
Disabling or Enabling a Card69
My Debit Cards (Mobile)70
Disabling or Enabling a Card70
Merchant Controls71
Transaction Controls72
Stop Check Payment73
Single Check73
Range of Checks75
Reordering Checks77
Settings78
E-Statements Delivery78
Preferences80
Changing Account Order80
Text Banking81
Contact Info83
Locations84
Branches and ATMs84
Locations85
Mobile Branches and ATMs85
Contact Us86
Important Phone Numbers86

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