First National Bank and Trust Personal Online Desktop and Tablet User Guide

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9-14-23

Personal Online Desktop & MobileBanking User Guide

Published by Murphy & Company, Inc. 13610 Barrett Office Dr

St. Louis, MO 63021 www.mcompany.com

© 2009-2023 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken is a registered trademark of Intuit, Inc. Macintosh is a registered trademark of Apple Computer, Inc. Adobe Reader is a registered trademark of Adobe Systems, Inc. © 2012 Portions of this guide were written by Malauzai Software Inc. Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author, publisher nor any other party associated with this product shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service.

Getting Started

Welcome to Online Banking with First National Bank and Trust (FNBT)! Whether at home or at the office, from a mobile phone, tablet or iPad, we strive to make your online banking experience easy and convenient. You can navigate this guide by clicking a topic or feature in the Table of Contents. Each section provides an overview and steps to help you during the online banking process. If you have additional questions, contact us at 800-667-4401.

Table of Contents Getting Started

User Enrollment.............................................................................................................7 New User................................................................................................................................. 7 Logging Off.............................................................................................................................. 8 Recover a Forgotten Username...................................................................................9 Resetting a Forgotten Password................................................................................10 My Accounts My Accounts Page Overview......................................................................................11 Desktop Account Details .................................................................................................... 13 Mobile Account Details........................................................................................................ 15 Desktop Account Preferences...................................................................................17 Edit Nickname....................................................................................................................... 17 Hide Account......................................................................................................................... 18 Unhide Account.................................................................................................................... 18 Mobile Account Preferences......................................................................................19 Edit Nickname....................................................................................................................... 19 Hide Account......................................................................................................................... 20 Unhide Account.................................................................................................................... 20 Viewing a Transaction Image.....................................................................................21 Desktop. ................................................................................................................................ 21 Mobile.................................................................................................................................... 22 Attaching an Image to a Transaction........................................................................23 Desktop. ................................................................................................................................ 23 Mobile.................................................................................................................................... 24 Security Protecting Your Information......................................................................................25 General Guidelines............................................................................................................... 25 Login ID and Password........................................................................................................ 25 Fraud Prevention.................................................................................................................. 25 Alerts Overview............................................................................................................26 Desktop Delivery Preferences............................................................................................ 26 Mobile Delivery Preferences............................................................................................... 27 Editing Alerts................................................................................................................28 Account Alerts....................................................................................................................... 28 Security Alerts....................................................................................................................... 29 Secure Message Overview.........................................................................................30 Sending a Secure Message.........................................................................................31

Mobile Security Enabling Touch ID, Fingerprint Login or Face ID.....................................................32 Enabling PIN Login......................................................................................................35 Transaction Types Moving Money Overview............................................................................................37 Internal Transfers........................................................................................................39 Managing Transfers............................................................................................................. 41 Deposit a Check...........................................................................................................42 Viewing Check Deposit History........................................................................................... 43 Loan Payments & Transfers.......................................................................................44 Managing Loan Payments and Transfers.......................................................................... 46 Pay Bills Bill Pay Overview.........................................................................................................47 Creating a Payee................................................................................................................... 47 Editing a Payee.............................................................................................................49 Deleting a Payee..........................................................................................................50 Schedule Payments.....................................................................................................51 Desktop. ................................................................................................................................ 51 Mobile.................................................................................................................................... 52 Recurring Payments....................................................................................................53 Desktop. ................................................................................................................................ 53 Mobile.................................................................................................................................... 54 Rush Delivery...............................................................................................................55 Editing a Payment.......................................................................................................56 Deleting a Payment.....................................................................................................57 Picture Pay....................................................................................................................58 Pay a Person................................................................................................................60 Transfer Between My Accounts.................................................................................62 Adding an External Account Using Plaid........................................................................... 62 Adding an External Account Manually............................................................................... 64 Verifying an External Account............................................................................................. 65 Deleting an External Account.............................................................................................. 66 Transfering Money............................................................................................................... 67 Updating Preferences.................................................................................................68 Services Manage Cards..............................................................................................................69 Disabling or Enabling a Card............................................................................................... 69

My Debit Cards (Mobile).............................................................................................70 Disabling or Enabling a Card............................................................................................... 70 Merchant Controls............................................................................................................... 71 Transaction Controls............................................................................................................ 72 Stop Check Payment...................................................................................................73 Single Check ......................................................................................................................... 73 Range of Checks................................................................................................................... 75 Reordering Checks......................................................................................................77 Settings E-Statements Delivery.................................................................................................78 Preferences..................................................................................................................80 Changing Account Order..................................................................................................... 80 Text Banking................................................................................................................81 Contact Info..................................................................................................................83 Locations Branches and ATMs....................................................................................................84 Locations Mobile Branches and ATMs.......................................................................................85 Contact Us Important Phone Numbers........................................................................................86

Getting Started

New User If you’re new to Online Banking with FNBT, you need to complete the enrollment process the first time you log in. Once you complete these few quick steps, you’ll be on your way to banking from anywhere! 1. Type bankatfirstnational.com into your browser. 2. Click the “New User Registration” link. 3. Review the Online Banking Services Agreement on the Disclaimer page and click the Accept button to agree to the terms and conditions. 4. Fill out the Customer Verification Form with the required information and click the Verify button. User Enrollment

Note : The details you provide are verified by comparing them to your contact information in our system. If the information does not match, contact us at 800-667-4401 to update your profile.

5. Create your username. Click the Continue button. 6. Create a new password based on our password requirements and click the Submit button when you are finished.

Getting Started: User Enrollment

Getting Started Logging In After Enrollment

After your first-time enrollment, logging in is easy and only requires your Username and Password.

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 16a 17a 18a 19a 1d 2d 3d 4d 5d 6d 11b 12b 13b 14b 15b 16b 17b 18b 19b 11a 12a 13a 14a 15a 16 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16 A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

1. Select the “Personal” radio button in the Login to Online Banking box. 2. Enter your username and password. 3. Click the Login button.

Note : If you’ve locked yourself out of your application with too many incorrect password attempts, you can also use the steps in the “Resetting a Forgotten Password” section below to reset your password. If you continue to have problems logging in, contact us at 1-800-667-4401 for assistance.

Logging Off For your security, you should always log off when you finish your online banking session. We may also log you off due to inactivity. 1. In the drop-down at the top-right corner of the page, click the Log Out button. 2. Close your browser.

Getting Started: User Enrollment

Getting Started Recover a Forgotten Username

If you happen to forget your username, you can easily recover your username from the FNBT Home page—no need to call us!

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1. Click the “Forgot Username” link. 2. Select “Forgot Username” using the drop-down and click the Submit button. 3. Fill out the Customer Verification Form with the required information and click the Verify button. 4. Your username will then be displayed. Click the Continue button. J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

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Getting Started: Recover a Forgotten Username

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Getting Started

Resetting a Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from the FNBT home page—no need to call us!

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1. Click the “Forgot or Password” link. 2. Select “Forgot or Reset Password” using the drop-down and click the Submit button. 3. Fill out the Customer Verification Form with the required information and click the Verify button. 4. Create a new password based on our password requirements and click the Submit button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17 1d 2d 3d 4d 5d 6d 7d

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Note : If you lock yourself out with too many invalid login attempts, you can reset your password after completing the required verification steps. If you continue to have issues, call us at 1-800-667-4401 for assistance. J1 J2 J3

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Getting Started: Resetting a Forgotten Password

My Accounts

My Accounts Page Overview After logging in, you are taken directly to the My Accounts page. This page is divided into two convenient sections to help you navigate to every feature within Online Banking. Here you can view account balances, summaries and more!

11 12 13 14 1 21 22 23 24 2 1 2 3 4 5 K L M N O U V W X A B C D 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5 1b 2b 3b 4b 5 1c 2c 3c 4c 5 11a 12a 13a 14a 1 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11b 12b 13b 14b 1 1d 2d 3d 4d 5d 6d 1d 2d 3d 4d 5 A1 B1 C1 D1 A2 B2 C2 D2 E A3 B3 C3 D3 E 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3

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Note : The letters above correspond to several available features on the My Accounts page. J3

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My Accounts: My Accounts Page Overview

A. The sidebar menu appears in every view on the left side of the screen. You can navigate to Online Banking features by clicking on the name of the feature. B. Your FNBT accounts are displayed in an account tile with their balances. When you click an account tile, you will be taken to a list of recent transactions. C. The icon located in the top right corner of the page allows you to access account settings, locations, contact details, social buttons, alerts and more. D. You can use the search bar to search your accounts using keywords.

My Accounts: My Accounts Page Overview

Desktop Account Details Selecting a FNBT account on the Home page takes you to the Account Details page, where you can view every transaction pertaining to that account. From here, you can view details such as type of transaction, check images and account balances, so you stay organized and on top of your finances.

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My Accounts: My Accounts Page Overview

A. On the Home page, you can click on an account name to view the Account Details screen. Note: Select “View Details” to find your full account number. B. The current and available balances of that account are displayed at the top of the page. Current Balance (also known as Ledger Balance) is your beginning of day balance. The Available Balance is the beginning of the day balance plus or minus any of that day’s credits or debits. C. Use the search bar to search transactions using keywords. D. Transactions can be sorted by time, type, amount or check number. Click the icon for more options. E. You can expand or collapse the view of each transaction by clicking the icon.

My Accounts: My Accounts Page Overview

Mobile Account Details 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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J1 J KLMNOPQRST U V W X Y Z A B C D E F G H I J2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c K L M N O P Q R S U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 J2 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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Note : The letters correspond to several available features on the Transactions page. J1

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My Accounts: My Accounts Page Overview

A. The icon displays the sidebar menu. You can navigate to Mobile Banking features by selecting the name of the feature. B. Your FNBT accounts are displayed in an account tile with their balances. Click on an account tile to show details about an account such as balances, interest rates (if applicable), and due dates (if applicable). C. When you click on the account tile, the transactions for that account are displayed. D. Use the search bar to search transactions using keywords. E. The icon allows you to filter your search. F. You can expand or collapse the view of each transaction by clicking the icon. G. The icon located in the top right corner of the screen allows you to access account preferences, update your contact information, setup and manage alerts, and more.

My Accounts: My Accounts Page Overview

Accounts Page

Desktop Account Preferences

Personalize your accounts and how they appear in Online Banking. Here you can change your account names and organize them however you like to suit your needs.

Edit Nickname

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In the menu at the top right corner of the page, click Preferences . 1. Under Account Settings , select the account you wish to nickname. 2. Click the icon to edit an account name. 3. Enter a new name and click the icon to save your settings. J KLMNOPQRST U V W X Y Z A B C D E F G H I

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My Accounts: Desktop Account Preferences

Hide Account

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11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17a 11b 12b 13b 14b 15b 16b 17b 1d 2d 3d 4d 5d 6d 7d

In the menu at the top right corner of the page, click Preferences . 1. Under Account Settings , select the account you wish to hide. 2. Toggle the hide account switch to the right. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d Unhide Account

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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I

10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d menu at the top right corner of the page, click Preferences . 1. Under Account Settings , select the account you wish to unhide. 2. Toggle the hide account switch to the left. In the

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My Accounts: Desktop Account Preferences

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Accounts Page

Mobile Account Preferences

Note : The screens shown are from an Android device. Your experience may be slightly different on an Apple iPhone.

Edit Nickname

11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c K L M N O P Q U V W X Y Z A B C D E F G 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 1d 2d 3d 4d 5d 6d 7d 8d 9d A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 1d 2d 3d 4d 5d 6d 7d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

drop-down at the top right corner of the screen, click Preferences . J KLMNOPQRST U V W X Y Z A B C D E F G H I

In the

1. Click the account you would like to nickname. 2. Enter the new nickname. 3. Click the Save button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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My Accounts: Mobile Account Preferences

Hide Account

drop-down at the top right corner of the screen, click Preferences . J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

J1 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 1d 2d 3d 4d 5d 6d 7d 8d 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b 1d 2d 3d 4d 5d 6d 7d 8d J2 J3

In the

1. Click the account you would like to hide. 2. Check the box next to “Hide Account.” 3. Click the Hide button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d Unhide Account

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10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

In the

My Accounts: Mobile Account Preferences 1. Click the account you would like to hide. 2. Uncheck the box next to “Hide Account.” 3. Click the Hide button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

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Accounts Page

Viewing a Transaction Image

Need a copy of a check that has cleared your account? You can view copies of checks through mobile banking with FNBT. Desktop

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J1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I J2 J3 J1 J3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d icon. The J2

A1 B1 C1 D1 E1 F1 G1 H1 I1

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A1 B1 C1 D1 E1 F1 G1 H1 I1

icon K L M N O U V W X Y A B C D E 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c

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In the Sidebar Menu , click My Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the

indicates that there is a transaction image to view. 3. Click the icon to expand the transaction. 4. Click on the “Front Image or Back Image” links to view the opposite side of the check. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

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A3 B3 C3 D3 E3 F3 G3 H3 I3

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My Accounts: Viewing a Transaction Image

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A1 B1 C1 D1 E1

Mobile

11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G

icon. The 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c K L M N O P Q R S U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 icon J1 J2 J3 J1 A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 J2 J3 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17 11b 12b 13b 14b 15b 16b 17 1d 2d 3d 4d 5d 6d 7d 1d 2d 3d 4d 5d 6d 7d 8d 9d J2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a J3

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

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A3 B3 C3 D3 E3 F3 G3 H3 I3

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

In the Sidebar Menu , click My Accounts . 1. Click on an account. 2. Scroll through the list of transactions and look for the indicates that there is a transaction image to view. 3. Click the icon. 4. Click the Review Check Image button. 5. Click on the image to view the opposite side of the check. 6. Click the Done button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I

11b 12b 13b 14b 15b 16b 17b 18b 19b

A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

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A1 B1 C1 D1 E1 F1 G1 H1 I1

My Accounts: Viewing a Transaction Image A3 B3 C3 D3 E3 F3 G3 H3 I3 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 J2

Accounts Page Attaching an Image to a Transaction

Keep track of your expenses by attatching receipts, invoices and other images to each transaction. Desktop

11 12 13 14 21 22 23 24 1 2 3 4 K L M N U V W X A B C D 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c

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1d 2d 3d 4d

A1 B1 C1 D1 E1 F1 G1 H1 I1

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J3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3

In the Sidebar Menu , click My Accounts . 1. Click on an account. 2. Click the 3. Click the Add Receipt Image button. 4. Navigate to the image you wish to attach. icon to expand the transaction.

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

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My Accounts: Attaching an Image to a Transaction

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A2 B2 C2 D2 E2 F2 G2 H2 I2

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Mobile

1112 131415 1 21222324252 1 2 3 4 5 6 K L M N O P Q R U V W X Y Z A B C D E F G H K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 1a2a3a4a5a6 1b2b3b4b5b6 1c2c3c4c5c6 1d 2d 3d 4d 5d 6d 7d 8d A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3 11a 12a 13a 14a 15a 1 11b 12b 13b 14b 15b 1 1d 2d 3d 4d 5d 11a 12a 13a 14a 15a 16a 17a 18a 11b 12b 13b 14b 15b 16b 17b 18b

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d

In the Sidebar Menu , click My Accounts . 1. Click on an account. 2. Click the icon and choose “Attach Image” (Android) or “Add Transaction Image” (Apple) from the drop-down menu. 3. Navigate to the image you wish to attach. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2

A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3

My Accounts: Attaching an Image to a Transaction

Security

Protecting Your Information

Here at FNBT, we do everything we can to protect your personal information and provide you with a dependable online experience. However, we rely on you to take further precautions to assure the safety of your accounts. By following our tips, Online Banking can be a secure and efficient platform for all your banking needs. General Guidelines • Make sure your operating system and antivirus software are up-to-date. • Always use secure wireless (WiFi) networks that require a login ID and password. • Never leave your device unattended while using Online Banking. • Monitor your recent account history for unauthorized transactions. • Always log out of Online Banking when you’re finished and close the app. Login ID and Password • Create strong passwords by using a mixture of upper and lowercase letters, numbers and special characters. • Do not create passwords containing your initials or birthday. • Change your passwords periodically. • Memorize your passwords instead of writing them down. • Only register personal devices and avoid using features that save your login IDs and passwords. Fraud Prevention • Do not open email attachments or click on links from unsolicited sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted, sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Act quickly. If you suspect your financial information is compromised, call us immediately at 800-667-4401.

Security: Protecting Your Information

Security Alerts Overview

Having peace of mind is critical when it comes to your online banking experience. When you create an alert through Online Banking, you specify the conditions that trigger that alert, so you stay on top of what’s important to you. Desktop Delivery Preferences You can add additional delivery methods to notify you about your accounts wherever you are.

menu at the top right corner of the page, click Alerts . A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J3

11 12 13 14 1 21 22 23 24 2 1 2 3 4 5 K L M N O U V W X Y A B C D E 11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O U V W X Y A B C D E 1a 2a 3a 4a 5 1b 2b 3b 4b 5 1c 2c 3c 4c 5 1d 2d 3d 4d 5d 11a 12a 13a 14a 1 11a 12a 13a 14a 15a 11b 12b 13b 14b 15b A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3 11b 12b 13b 14b 1 1d 2d 3d 4d 5 A1 B1 C1 D1 E A2 B2 C2 D2 E A3 B3 C3 D3 E

In the

1. Click the Configure button. 2. To enable email alerts:

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a. Enter your email address. b. Click the Save button.

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3. To enable text alerts:

a. Enter your phone number. b. Click the “Enable number for alerts?” toggle. c. You will be sent a validation code. Click the OK button once you have entered he validation code.

Security: Alerts Overview

Mobile Delivery Preferences

icon to 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I

In the change your phone settings. 2. Enter your email address or phone number. 3. Click the toggle and enter the validation code that will be sent to you in a text to enable a text number. 4. Click the Save button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11a 12a 13a 14a 15a 16a 1d 2d 3d 4d 5d 6d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 drop-down at the top-right corner of the screen, click Alerts . 1. Click the icon to change your email settings or click the

J2 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 11b 12b 13b 14b 15b 16b A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 J3 11a 12a 13a 14a 15a 16 11b 12b 13b 14b 15b 16 1d 2d 3d 4d 5d 6d A1B1C1D1E1F A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3

A3 B3 C3 D3 E3 F3 G3 H3 I3

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Security: Alerts Overview

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