Five Star Bank Digital Banking Business Banking User Guide

Five Star Bank, Member FDIC

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Click the Exception Processing tab, then Quick Exception Processing. 1. Using the “Account ID” drop-down, filter your payments by account ID, display type or status. 2. Check the box next to “Hide exceptions already decisioned” to display only items requiring a pay or return decision. 3. Check a box in the Pay/Return Decision column to indicate whether the item should be paid or returned. If you select Return, you can add a reason for later reference. 4. Click the Update button to submit the decisions. Note : The daily cutoff time for Positive Pay decisions is 11:00 am EST. At this time, an automated returen decision is made on all “unsolved items” and business users are automatically put in “READ ONLY” mode to prevent any changes. After cutoff, business users must contact Five Star Bank to alter the automated decision. 10a 1a 2a 3a 4a 5a 6 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9 10c 1c 2c 3c 4c 5c 6c 7c 8c 9 10d 11a 12a 13a 14a 15a 16a 7 8 19 20 11b 12b 13b 14b 15b 16b 7 8 19 20 1d 2d 3d 4d 5d 6d 7 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J A1 B1 C1 D1 E1 F1 G1 H1 I J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Positive Pay: Managing Exceptions

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