Five Star Bank Digital Banking Personal Banking User Guide

Five Star Bank, Member FDIC

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Table of Contents Getting Started

New User Enrollment....................................................................................................8 Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Resetting A Forgotten Password. ..............................................................................11 Home Page Home Page Overview..................................................................................................13 Asset Summary Overview. .................................................................................................. 15 Account Details Overview...........................................................................................16 Quick Transfer. ............................................................................................................18 Account Nickname. .....................................................................................................19 Account Grouping. ......................................................................................................20 Editing a Group Name. ........................................................................................................ 21 Deleting a Group. ................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Options..........................................................................................................23 Change Password................................................................................................................. 23 Change Login ID. .................................................................................................................. 24 Secure Delivery..................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login............................................................................. 26 Enabling Passcode Authentication..................................................................................... 28 Disabling Passcode Authentication, Touch ID or Fingerprint Login............................... 29 Enabling Face ID. .................................................................................................................. 30 Alerts Overview............................................................................................................31 Account Alerts....................................................................................................................... 32 History Alerts. ....................................................................................................................... 33 Online Transaction Alerts.................................................................................................... 34 Reminder............................................................................................................................... 35 Security Alerts Overview.............................................................................................36 Edit Delivery Preferences. ................................................................................................... 36 Secure Message Overview. ........................................................................................37 Sending a Secure Message.........................................................................................38