Five Star Bank Online Banking Guide

First page Table of contents Next page Last page

Getting Started	10
Business Online Banking Overview	10
Users	10
Recipients	10
Business Online Banking Transaction Types	11
Logging In	12
Logging Off	12
Resetting a Forgotten Password	13
Home Page	15
Home Page Overview	15
Asset Summary Overview	17
Account Details Overview	18
Account Nickname	20
Details & Settings	21
Account Grouping	22
Editing a Group Name	23
Deleting a Group	23
Security	24
Protecting Your Information	24
General Guidelines	24
Login ID and Password	24
Fraud Prevention	24
Security Preferences	25
Change Password	25
Change Login ID	26
Secure Delivery	27
Mobile Security Preferences	28
Enabling Touch ID or Fingerprint Login	28
Enabling Passcode Authentication	30
Enabling Face ID	31
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	32
Alerts Overview	33
Account Alerts	34
History Alerts	35
Online Transaction Alerts	36
Reminders	37
Security Alerts Overview	38
Editing Delivery Preferences	38
Enabling and Disabling Push Notifications	39
Secure Message Overview	40
Sending a Secure Message	41
Transactions	42
Funds Transfer	42
Individual Transfers	42
Multi-Account Transfers Overview	44
Multi-Account Transfers- Creating a Template	45
Multi-Account Transfers- Single Transfer	47
Editing a Multi-Account Transfer Template	49
Deleting a Multi-Account Transfer Template	50
Stop Payment Request	51
Single Check	51
Multiple Checks	52
Online Activity Overview	53
Using Filters	54
Creating or Deleting Custom Views Using Favorites	54
Editing Transactions	55
Canceling Transactions	56
Services	57
Download Documents	58
Check Reorder	59
Mobile Deposits	60
Card Services	61
Settings	62
Home Page Preferences	62
Account Preferences	65
Accessibility	66
Branches and ATMs	67
Cash Management	68
Editing Company Policy	68
Part 1 of 9: Choosing a Transaction to Edit in Company Policy	68
Part 2 of 9: Approval Limits	69
Part 3 of 9: Allowed Actions	70
Part 4 of 10: Amount	70
Part 5 of 9: Approvals	71
Part 6 of 9: Choosing the Accounts	72
Part 7 of 9: Choosing the Drafting Hours	73
Part 8 of 9: Choosing the Location	74
Part 9 of 9: Choosing the SEC Code	75
Company Policy Tester	76
Viewing Rights to Access Features	78
Establishing Rights to Access Accounts	79
Creating and Editing Account Labels	80
User Roles Overview	81
Creating, Editing or Copying a User Role	82
Part 1 of 9: Choosing a Transaction to Edit in User Roles	83
Part 2 of 9: Establishing Transaction Type Rights	84
Part 3 of 9: Approval Limits	85
Part 4 of 9: Disabling a Transaction Type	86
Part 5 of 9: Allowed Actions	87
Part 6 of 9: Enabling Operation Rights	88
Part 7 of 9: Choosing the Maximum Draft Amount	89
Part 8 of 9: Enabling Allowed Accounts	90
Part 9 of 9: Choosing Drafting Hours	91
User Role Policy Tester	92
Deleting Allowed Actions	94
Establishing Rights to Access Features	95
Establishing Rights to Access Accounts	96
Deleting a User Role	97
Users Overview	98
User Management Overview	99
Adding a New User	100
Editing a User	101
Deleting a User	102
Recipient Overview	103
ACH Only- Part 1 of 2: Adding a Recipient	104
ACH Only- Part 2 of 2: Recipient Account Detail	105
ACH & Wire- Part 1 of 4: Adding a Recipient	106
ACH & Wire- Part 2 of 4: Beneficiary FI Detail	107
ACH & Wire- Part 3 of 4: Intermediary FI Detail	108
ACH & Wire- Part 4 of 4: Recipient Account Detail	109
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient	110
Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail	111
Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail	112
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail	113
Wires Only (International)- Part 1 of 4: Adding a Recipient	114
Wires Only (International)- Part 2 of 4: Beneficiary FI Detail	115
Wires Only (International)- Part 3 of 4: Intermediary FI Detail	116
Wires Only (International)- Part 4 of 4: Recipient Account Detail	117
Editing a Recipient	118
Editing a Recipient’s Templates	119
Deleting a Recipient	120
Payment Template Overview	121
Creating a Template	122
ACH Credits	123
ACH Debits	125
Domestic Wire	127
International Wire	129
Sending a Single Payment	132
ACH Credits	132
ACH Debits	135
Domestic Wire	137
International Wire	140
Upload From File	143
Creating a New File Map - Delimited Files	143
Creating a New File Map - Fixed Width	146
Using an Existing File Map	149
Editing an Existing File Map	150
Deleting an Existing File Map	151
Viewing, Approving or Canceling a Transaction	152
Single Transaction	152
Multiple Transactions	153
Editing or Using a Template	154
Deleting a Template	155
Wire Activity	156
ACH NACHA Upload	157
ACH NACHA Upload Errors	157
ACH NACHA Upload Details	158
Tax Payment	159
Reports	161
Reports Overview	161
Company User Activity Report	162
Transaction Report	163
Company Entitlements Report	164
Balance and Activity Statement-Previous Day(s)	165
Cash Position Report Previous Day(s)	166
Wire Online Origination Report	167
Editing a Report	168
Deleting a Report	169
Positive Pay	170
Introduction	170
Managing Exceptions	171
Add a Check Confirmation	173
Submit Issued Check File	174
Advanced Positive Pay	175
Introduction	175
Quick Exception Processing	176
Submit Issued Check File	179
Add New Issued Check File	180
Void a Check	181
Check Search	182
Transaction Extracts	184
ACH Transaction Search	185
Daily Checks Issued Summary	186
Stops and Voids	187
Exception Items	188
Stale Dated Checks	189
Account Reconciliation	190
Check Reconciliation Summary	191
ACH Authorization Rules Setup	192
Create an ACH Authorization Rule	192
Manage ACH Authorization Rules	194
User Setup	195
Issued Check File Processing Log	200
Commercial Bill Pay	201
Home Page Overview	201
Add a Payee	202
Company	202
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information	204
Individual Electronic Payments: If You Have an Individual’s Account Information	206
Individual Check Payments	208
Activate a Payee	210
Import Payees	211
Edit a Payee	214
Delete a Payee	215
Add and Manage Categories	216
Single Payment	217
Edit or Stop a Single Payment	218
Create a Recurring Payment	219
Edit or Stop a Recurring Payment	221
Payment Approval	223
Calendar	224
Company Profile	225
Delete or Edit Bill Pay Accounts	226
Modify User Permissions	227
Personal Profile	228
e-Notifications	229
Events	229
Logout	230
Recurring	231
Reminders	232
Reports	233

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