Five Star Bank Online Banking Guide

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Table of Contents Getting Started

Business Online Banking Overview ..........................................................................10 Users...................................................................................................................................... 10 Recipients.............................................................................................................................. 10 Business Online Banking Transaction Types ................................................................... 11 Logging In.....................................................................................................................12 Logging Off ........................................................................................................................... 12 Resetting a Forgotten Password ...............................................................................13 Home Page Home Page Overview .................................................................................................15 Asset Summary Overview................................................................................................... 17 Account Details Overview ..........................................................................................18 Account Nickname......................................................................................................20 Details & Settings........................................................................................................21 Account Grouping.......................................................................................................22 Editing a Group Name......................................................................................................... 23 Deleting a Group.................................................................................................................. 23 Security Protecting Your Information......................................................................................24 General Guidelines .............................................................................................................. 24 Login ID and Password........................................................................................................ 24 Fraud Prevention ................................................................................................................. 24 Security Preferences...................................................................................................25 Change Password ................................................................................................................ 25 Change Login ID ................................................................................................................... 26 Secure Delivery .................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login ............................................................................ 28 Enabling Passcode Authentication .................................................................................... 30 Enabling Face ID................................................................................................................... 31 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 32 Alerts Overview ...........................................................................................................33 Account Alerts ...................................................................................................................... 34 History Alerts........................................................................................................................ 35 Online Transaction Alerts ................................................................................................... 36 Reminders............................................................................................................................. 37 Security Alerts Overview ............................................................................................38 Editing Delivery Preferences............................................................................................... 38