Freedom Bank Business Online Banking User Guide

First page Table of contents Next page Last page

Getting Started	3
Logging In	10
Logging Off	10
Resetting a Forgotten Password	11
Home Page	13
Home Page Overview	13
Account Summary Overview	15
Account Details Overview	16
Quick Transfer	18
Account Nickname	19
Account Grouping	20
Editing a Group Name	21
Deleting a Group	21
Security	22
Protecting Your Information	22
General Guidelines	22
Login ID and Password	22
Fraud Prevention	22
Security Preferences	23
Change Password	23
Secure Delivery	24
Mobile Security Preferences	25
Enabling Touch ID or Fingerprint Login	25
Enabling Passcode Authentication	27
Enabling Face ID	28
Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login	29
Alerts Overview	30
Account Alerts	31
History Alerts	32
Online Transaction Alerts	33
Reminders	34
Enabling and Disabling Push Notifications	35
Secure Message Overview	36
Sending a Secure Message	37
Overview	38
Business Online Banking Overview	38
Users	38
Recipients	38
Business Online Banking Transaction Types	39
Small Business Users	40
Users Overview	40
User Management Overview	41
Adding a New User	42
Part 1 of 5: Establishing Transaction Type Rights	43
Part 2 of 5: Disabling a Transaction Type	44
Part 3 of 5: Editing Approval Limits for a Transaction Type	45
Part 4 of 5: Establishing Rights to Access Features	46
Part 5 of 5: Establishing Rights to Access Accounts	47
Editing an Existing User’s Rights (Small Business)	48
Deleting a User	49
Corporate Users	50
User Roles Overview	50
Creating, Editing or Copying a User Role	51
Part 1 of 9: Establishing Transaction Type Rights	52
Part 2 of 9: Disabling a Transaction Type	53
Part 3 of 9: Enabling Operation Rights	54
Part 4 of 9: Choosing the Maximum Draft Amount	55
Part 5 of 9: Selecting Subsidiaries	55
Part 6 of 9: Enabling Allowed Accounts	56
Part 7 of 9: Choosing Drafting Hours	56
Part 8 of 9: Choosing the SEC Code	57
Part 9 of 9: Editing Approval Limits for a Transaction Type	58
User Role Policy Tester	59
Deleting Allowed Actions	61
Establishing Rights to Access Features	62
Establishing Rights to Access Accounts	63
Deleting a User Role	64
Editing Company Policy	65
Part 1 of 9: Choosing a Transaction to Edit in Company Policy	65
Part 2 of 9: Choosing the Maximum Draft Amount	66
Part 3 of 9: Choosing the Number of Approvals	67
Part 4 of 9: Choosing the Subsidiaries	67
Part 5 of 9: Choosing the Accounts	68
Part 6 of 9: Choosing the Drafting Hours	68
Part 7 of 9: Choosing the Location	69
Part 8 of 9: Choosing the IP Address	69
Part 9 of 9: Choosing the SEC Code	70
Approval Limits	71
Company Policy Tester	72
Viewing Rights to Access Features	74
Establishing Rights to Access Accounts	75
Creating and Editing Account Labels	76
Users Overview	77
User Management Overview	78
Adding a New User	79
Editing a User	80
Deleting a User	81
Recipients	82
ACH Recipient Overview	82
ACH Only- Part 1 of 2: Adding a Recipient	83
ACH Only- Part 2 of 2: Recipient Account Detail	84
ACH & Wire- Part 1 of 4: Adding a Recipient	85
ACH & Wire- Part 2 of 4: Receiving Bank Detail	86
ACH & Wire- Part 3 of 4: Intermediary Bank Detail	87
ACH & Wire- Part 4 of 4: Recipient Account Detail	88
Wire Recipient Overview	89
Wires Only (Domestic) - Part 1 of 4: Adding a Recipient	90
Wires Only (Domestic)- Part 2 of 4: Receiving Bank Detail	91
Wires Only (Domestic)- Part 3 of 4: Intermediary Bank Detail	92
Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail	93
Wires Only (International)- Part 1 of 4: Adding a Recipient	94
Wires Only (International)- Part 2 of 4: Beneficiary FI Detail	95
Wires Only (International)- Part 3 of 4: Intermediary Bank Detail	96
Wires Only (International)- Part 4 of 4: Recipient Account Detail	97
Editing a Recipient (ACH and Wire)	98
Editing a Recipient’s Templates	99
Deleting a Recipient	100
Payments	101
Sending a Single Payment	101
ACH Payment	101
ACH Collection	103
Payroll	106
Splitting a Payment	108
Domestic Wire	109
International Wire	111
Payment From File	113
Importing a CSV file	113
Importing a NACHA file	113
Payment Template (ACH and Wire) Overview	116
Creating a Template	117
ACH Payment	118
ACH Collection	120
Payroll	122
Domestic Wire	124
International Wire	126
Editing a Template	128
Using a Template	129
Deleting a Template	131
Viewing, Approving or Canceling a Transaction	132
Single Transaction	132
Multiple Transactions	133
ACH Pass-Thru	134
Tax Payment	135
Reports	137
Reports Overview	137
Company User Activity Report	138
Transaction Report	139
Outgoing Wires Report	140
Company Entitlements Report	141
ACH Activity Report	142
ACH Activity Report Previous Day(s)	143
Balance and Activity Statement-Previous Day(s)	144
Cash Position Report	145
Cash Position Report Previous Day(s)	146
Wire Online Origination Report	147
Editing a Report	148
Deleting a Report	149
Transactions	150
Transfer	150
Activity Center Overview	152
Using Filters	153
Creating or Deleting Custom Views Using Favorites	153
Editing Transactions	154
Canceling Transactions	155
Positive Pay	156
Introduction	156
To Upload an Issued Check File	157
Manually Enter a Check	158
Void a Check	159
Managing Exceptions	160
Outstanding Issued Checks	162
Issued Check File Processing Log	163
ACH Reporting	164
Account Reconciliation	165
ACH Returns/NOC Report	166
ACH Authorization Rules Setup	167
Commercial Bill Pay	168
Home Page Overview	168
Add a Payee	170
Company	170
Individual Electronic Payments: Allowing an Individual to Provide Their Banking Information	172
Individual Electronic Payments: If You Have an Individual’s Account Information	174
Individual Check Payments	176
Activate a Payee	178
Import Payees	179
Edit a Payee	182
Delete a Payee	183
Add and Manage Categories	184
Single Payment	185
Edit or Stop a Single Payment	186
Create a Recurring Payment	187
Edit or Stop a Recurring Payment	189
Payment Approval	191
Add a Transfer Account	192
Delete or Edit a Transfer Account	193
One-Time Transfer	194
Edit or Stop a Single Transfer	195
Recurring Transfers	196
Edit or Stop a Recurring Transfer	197
Transfer Approval	199
Add an Employee	200
Edit or Deactivate an Employee	202
Schedule Payroll	204
Edit Scheduled Payroll	206
Schedule Extra Payroll	207
View Past Payroll	209
Edit or Stop Scheduled Payroll	210
Payroll Approval	213
Calendar	214
Company Profile	215
Delete or Edit Bill Pay Accounts	216
Modify User Permissions	217
Personal Profile	218
e-Notifications	219
Events	219
Logout	220
Recurring	221
Reminders	222
Reports	223
Services	224
Stop Payment Request	225
Check Reorder	226
Text Enrollment	227
Mobile Deposits	229
Settings	230
Account Preferences	230
Statement Delivery	231
Accessibility	232
Locations	233
Branches and ATMs	233

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