Freedom Bank Business Online Banking User Guide

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Table of Contents Getting Started

Logging In.....................................................................................................................10 Logging Off............................................................................................................................ 10 Resetting a Forgotten Password................................................................................11 Home Page Home Page Overview..................................................................................................13 Account Summary Overview............................................................................................... 15 Account Details Overview...........................................................................................16 Quick Transfer.............................................................................................................18 Account Nickname......................................................................................................19 Account Grouping.......................................................................................................20 Editing a Group Name......................................................................................................... 21 Deleting a Group.................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password................................................................................................................. 23 Mobile Security Preferences......................................................................................24 Enabling Touch ID or Fingerprint Login............................................................................. 24 Enabling Passcode Authentication..................................................................................... 26 Enabling Face ID................................................................................................................... 27 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login.............. 28 Alerts Overview............................................................................................................29 Account Alerts....................................................................................................................... 30 History Alerts........................................................................................................................ 31 Online Transaction Alerts.................................................................................................... 32 Reminders............................................................................................................................. 33 Enabling and Disabling Push Notifications..............................................................34 Secure Message Overview.........................................................................................35 Sending a Secure Message.........................................................................................36 Overview Business Online Banking Overview...........................................................................37 Users...................................................................................................................................... 37 Recipients.............................................................................................................................. 37 Business Online Banking Transaction Types ................................................................... 38