Freedom Bank Business Online Banking User Guide

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Table of Contents Getting Started

Logging In.......................................................................................................................8 Logging Off.............................................................................................................................. 8 Resetting a Forgotten Password..................................................................................9 Home Page Home Page Overview..................................................................................................11 Account Summary Overview............................................................................................... 13 Account Details Overview...........................................................................................14 Quick Transfer. ............................................................................................................16 Account Nickname. .....................................................................................................17 Account Grouping. ......................................................................................................18 Editing a Group Name. ........................................................................................................ 19 Deleting a Group. ................................................................................................................. 19 Security Protecting Your Information......................................................................................20 General Guidelines............................................................................................................... 20 Login ID and Password........................................................................................................ 20 Fraud Prevention.................................................................................................................. 20 Security Preferences...................................................................................................21 Change Password................................................................................................................. 21 Secure Delivery..................................................................................................................... 22 Mobile Security Preferences......................................................................................23 Enabling Touch ID or Fingerprint Login............................................................................. 23 Enabling Passcode Authentication..................................................................................... 25 Enabling Face ID. .................................................................................................................. 26 Disabling Passcode Authentication, Touch ID, Fingerprint or Facial ID Login. ............. 27 Alerts Overview............................................................................................................28 Account Alerts....................................................................................................................... 29 History Alerts. ....................................................................................................................... 30 Online Transaction Alerts.................................................................................................... 31 Reminders............................................................................................................................. 32 Enabling and Disabling Push Notifications. .............................................................33 Secure Message Overview. ........................................................................................34 Sending a Secure Message.........................................................................................35