Georgia United Credit Union Online Banking User Guide

11

Getting Started Resetting a Forgotten Password

If you happen to forget your password, you can easily reestablish a new one from gucu.org or the Georgia United Mobile App—no need to call us!

11 12 21 22 1 2 K L U V A B

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J KLMNOPQRST U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d J KLMNOPQRST U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

11 12 13 14 1 21 22 23 24 2 1 2 3 4 1a 2a 1b 2b 1c 2c

11 12 13 14 15 21 22 23 24 25 1 2 3 4 5 K L M N O U V W X Y A B C D E 1a 2a 3a 4a 1b 2b 3b 4b 1c 2c 3c 4c K L M N U V W X A B C D A1 B1 A2 B2 A3 B3 1112 131415 1617 18 1 21222324252627 28 2 1 2 3 4 5 6 7 8 9 11a 12a 11b 12b 1d 2d 1a 2a 3a 4a 5a 1b 2b 3b 4b 5b 1c 2c 3c 4c 5c K L M N O P Q R U V W X Y Z A B C D E F G H 11a 12a 13a 14a 11b 12b 13b 14b 1d 2d 3d 4d 11a 12a 13a 14a 15a 1a2a3a4a5a6a7a8a9 1b2b3b4b5b6b7b8b9 1c2c3c4c5c6c7c8c9 A1 B1 C1 D1 A2 B2 C2 D2 A3 B3 C3 D3 11b 12b 13b 14b 15b 1d 2d 3d 4d 5d

1. Click the Login button. 2. Click the “Forgot?” link. 3. Enter your username. 4. Enter your email address. 5. Click the Next button.

6. (Optional) If you don’t remember your username or email click the “Try another way” link and enter your Social Security number and member number. 7. After successfully completing the two-factor authentication, you will be able to create a new password and log in. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 A3 B3 C3 D3 E3

1d2d3d4d5d6d7d8d9

11a 12a 13a 14a 15a 16a 17a 18a 1

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1

11b 12b 13b 14b 15b 16b 17b 18b 1

J2

A2 B2 C2 D2 E2 F2 G2 H2 I2

J3 A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3

A3 B3 C3 D3 E3 F3 G3 H3 I3

Getting Started: Resetting a Forgotten Password