Georgia United Credit Union Online Banking User Guide

Getting Started7
New User Enrollment7
Logging In9
Logging Off10
Resetting a Forgotten Password11
Dashboard12
Dashboard Overview12
Organize Dashboard13
Accounts Overview14
Account Details15
Account Settings17
Unhide an Account18
Loan Payoff19
Download Transactions20
Transaction Details21
Creating a Debit, Credit, ACH, or Check Dispute22
Nickname Account26
Security27
Protecting Your Information27
General Guidelines27
Login ID and Password27
Fraud Prevention27
Security Preferences28
Change Username28
Change Password29
Two-Factor Authentication30
Mobile Security Preferences32
Enabling Biometric Sign-In32
Changing Passcode Authentication34
Enabling Face ID35
Transactions36
Transfers36
Adding an External Account37
Confirming an External Account38
Removing an External Account39
Making a Transfer40
Making a Loan Transfer41
Editing Transfers42
Deleting Transfers43
Bill Pay44
Bill Pay Overview44
Adding a Payee45
Editing a Payee46
Deleting a Payee47
Payees48
Adding a Bill48
Making a One-Time or Recurring Payment50
Making Multiple Payments52
Payment Activity54
Editing a Pending Payment54
Deleting a Pending Payment56
Mortgage Services58
Mortgage Services58
Finance Manager59
Initial Setup59
Tagging Transactions61
Splitting a Transaction63
Finance Manager Dashboard65
Spending by Category66
Budget68
Adding Budgets69
Managing Budgets70
Cashflow Overview72
Add a Bill or Income73
Net Worth74
Add an Unlinked Asset or Debt75
Goals76
Adding Goals77
Save for Goals77
Pay Off Goals78
Managing Goals79
Services80
Check Withdrawal80
Stop Payment Request81
Single Check81
Multiple Checks83
Statements85
First Time Enrollment85
View Statements86
Deposit Checks87
Member Information90
Manage Cards91
Report Lost/Stolen Card91
Freeze Card92
Unfreeze Card93
Request Replacement Card94
Temporary Spending Limit Increase95
Courtesy Pay96
Privacy Opt In97
Pay A Person98
Adding a Contact98
Send a Payment100
Edit a Pending Payment102
Delete a Pending Payment103
Settings104
Edit a Contact105
Delete a Contact106
M2M Transfers107
Balance Transfer109
Alerts110
Conversation Overview111
Starting a Conversation112
Loan Offers113
My Loan Offers113

Made with FlippingBook Learn more on our blog