Great NorthWest Federal Credit Union Your All-Inclusive Guide to Online Banking

Getting Started7
New User Enrollment7
Logging In8
Logging Off8
Resetting a Forgotten Password9
Dashboard10
Dashboard Overview10
Organize Dashboard12
Accounts Overview13
Account Details14
Account Settings16
Download Transactions17
Transaction Details18
Loan Payoff Calculator19
Security20
Protecting Your Information20
General Guidelines20
Login ID and Password20
Fraud Prevention20
Security Preferences21
Change Username21
Change Password22
Connected Apps (Desktop Only)23
Two-Factor Authentication24
Voice or Text Message24
Authenticator App26
Security Key27
Remove Authentication28
Mobile Security Preferences29
Enabling Biometric Sign-In29
Changing Passcode Authentication31
Enabling Face ID32
Alerts33
Alerts Overview33
Balance Alerts33
Transaction Alerts34
Card Management Alerts35
Locking or Unlocking a Card36
Report Lost/Stolen Card37
Re-order Card38
Activate New Card39
Editing or Deleting Alerts40
User Alerts41
Mobile Notifications42
Transactions43
Transfers43
Adding an External Account44
Confirming an External Account45
Removing an External Account46
Making a Transfer47
Making a Loan Transfer48
Editing Transfers49
Deleting Transfers50
Member Transfers51
Repeat a Member Transfer53
Delete a Saved Member54
Edit a Member Transfer55
Delete a Member Transfer56
BillPay & EasyPay57
Adding a Biller57
Edit a Biller59
Delete a Biller60
Create a Biller Group61
Edit a Biller Group62
Delete a Biller Group63
Send a Payment64
Edit a Pending Payment66
Delete a Pending Payment67
Skip Payments68
Overview68
Services69
Stop Payment Request69
Single Check69
Multiple Checks71
Documents73
Viewing eStatements/Notices73
Deposit Checks74
Enrollment74
Depositing a Check75
Conversation Overview77
Starting a Conversation78
Settings79
Profile79
Insights80
Initial Setup80
Linking an Account81
Tagging Transactions82
Splitting a Transaction84
Spending by Category86
Budget88
Adding Budgets89
Managing Budgets90
Add a Budget Alert92
Cashflow Overview93
Add a Bill or Income94
Net Worth95
Add an Unlinked Asset or Debt96
Goals97
Adding Goals98
Save for Goals98
Pay Off Goals100
Add a Goal Alert102
Managing Goals103

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