Great NorthWest Federal Credit Union Your All-Inclusive Guide to Online Banking

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Table of Contents Getting Started

New User Enrollment ...................................................................................................7 Logging In.......................................................................................................................8 Logging Off ............................................................................................................................. 8 Resetting a Forgotten Password .................................................................................9 Dashboard Dashboard Overview..................................................................................................10 Organize Dashboard ..................................................................................................12 Accounts Overview .....................................................................................................13 Account Details ...........................................................................................................14 Account Settings .........................................................................................................16 Download Transactions .............................................................................................17 Transaction Details .....................................................................................................18 Loan Payoff Calculator ...............................................................................................19 Security Protecting Your Information......................................................................................20 General Guidelines .............................................................................................................. 20 Login ID and Password........................................................................................................ 20 Fraud Prevention ................................................................................................................. 20 Security Preferences...................................................................................................21 Change Username ............................................................................................................... 21 Change Password ................................................................................................................ 22 Connected Apps (Desktop Only) ........................................................................................ 23 Two-Factor Authentication ................................................................................................. 24 Voice or Text Message......................................................................................................... 24 Authenticator App................................................................................................................ 26 Security Key .......................................................................................................................... 27 Remove Authentication....................................................................................................... 28 Mobile Security Preferences......................................................................................29 Enabling Biometric Sign-In.................................................................................................. 29 Changing Passcode Authentication................................................................................... 31 Enabling Face ID................................................................................................................... 32 Alerts Alerts Overview ...........................................................................................................33 Balance Alerts....................................................................................................................... 33 Transaction Alerts................................................................................................................ 34