Gulf Coast Bank: Digital Banking User Guide
First page
Table of contents
Next page
Last page
Getting Started
4
New User Enrollment Personal Accounts
4
New User Enrollment Business Accounts
5
Logging Off
6
Resetting A Forgotten Password
7
Home Page
9
Home Page Overview
9
Asset Summary Overview
11
Account Details Overview
12
Quick Transfer
14
Account Grouping
15
Editing a Group Name
16
Deleting a Group
16
Security
17
Protecting Your Information
17
General Guidelines
17
Login ID and Password
17
Fraud Prevention
17
Security Preferences
18
Change Password
18
Change Login ID
19
Secure Delivery
20
Mobile Security Preferences
21
Enabling Touch ID or Fingerprint Login
21
Enabling Passcode Authentication
23
Disabling Passcode Authentication, Touch ID or Fingerprint Login
24
Alerts Overview
25
Account Alerts
26
Posted Transaction Alerts
27
Online Transaction Alerts
28
Alert Delivery Methods
29
Security Alerts Overview
30
Edit Delivery Preferences
30
Secure Message Overview
31
Sending a Secure Message
32
Types of Transfers
33
Moving Money Overview
33
Transfer Funds
35
Funds Transfer
35
GBC People Pay
37
Linking Someone’s Gulf Coast Bank Account
37
Single Transfers Between Gulf Coast Bank Accounts
38
Adding An External Account
39
Verifying An External Account
40
People Pay Initial Set Up
41
People Pay
43
People Pay History Overview
45
Repeat a People Pay Transaction
46
Receiving Funds with People Pay
47
Manage Cards Overview
48
Loan Payments
49
Activity Center Overview
51
Using Filters
52
Creating or Deleting Custom Views Using Favorites
52
Canceling Transactions
53
Integrated Bill Pay
54
Bill Pay Overview
54
Creating a Payee
54
Editing a “Pay From” Accounts
56
Deleting a Payee
57
Making a Single Payment
58
Paying Multiple Bills
59
Payment Activity
60
Advanced Bill Pay
61
Payments Overview
61
Create a Payee
63
Schedule Payments
65
Recurring Payments
66
Edit or Cancel Payments
67
Rush Delivery
69
eBills
71
Categories
72
Services
73
Stop Payment Request
73
Single Check
73
Reordering Checks
76
View Statements/Notice Delivery
77
Account Preferences
78
Text Enrollment
79
Address Change Request
81
Statement/Notice Delivery
82
Tax Payment
83
Open Account
85
Health Savings Account
85
Checking, Savings or Certificate of Deoposit
88
Locations
91
Branches and ATMs
91
Made with
FlippingBook
- Online Brochure Maker