Iowa Savings Bank Mobile Banking Guide

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Table of Contents Getting Started

User Enrollment.............................................................................................................7 New User................................................................................................................................. 7 Logging Off.............................................................................................................................. 8 Resetting a Forgotten Username. ...............................................................................9 Resetting a Forgotten Password................................................................................10 Transactions Page Accounts Page Overview. ...........................................................................................11 Account Settings................................................................................................................... 13 Edit Nickname....................................................................................................................... 13 Hide Account......................................................................................................................... 14 Unhide Account.................................................................................................................... 14 Viewing a Transaction Image.....................................................................................15 Attaching an Image to a Transaction........................................................................16 Security Protecting Your Information......................................................................................17 General Guidelines............................................................................................................... 17 Login ID and Password........................................................................................................ 17 Fraud Prevention.................................................................................................................. 17 Alerts Delivery Options...............................................................................................18 Security Alerts....................................................................................................................... 19 Account Alerts....................................................................................................................... 20 Secure Message Overview. ........................................................................................21 Sending a Secure Message.........................................................................................22 Transaction Types Moving Money Overview............................................................................................23 Transactions Transfer Funds.............................................................................................................25 Managing Transfers. ............................................................................................................ 27 Check Deposit..............................................................................................................28 Viewing Check Deposit Details............................................................................................ 29 External Transfers.......................................................................................................30 Adding an External Account................................................................................................ 30 Verifying an External Account............................................................................................. 32 Transfering Money............................................................................................................... 33

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