Jonah Bank Consumer Online Banking and Bill Pay Guide

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Table of Contents Getting Started

New User Enrollment....................................................................................................7 Logging In.......................................................................................................................9 Logging Off.............................................................................................................................. 9 Resetting A Forgotten Password. ..............................................................................10 Home Page Home Page Overview..................................................................................................12 Account Summary Overview............................................................................................... 14 Mobile Thumb Bar.......................................................................................................15 Account Details Overview...........................................................................................16 Quick Transfer. ............................................................................................................18 Account Nickname. .....................................................................................................19 Account Grouping. ......................................................................................................20 Editing a Group Name. ........................................................................................................ 21 Deleting a Group. ................................................................................................................. 21 Security Protecting Your Information......................................................................................22 General Guidelines............................................................................................................... 22 Login ID and Password........................................................................................................ 22 Fraud Prevention.................................................................................................................. 22 Security Preferences...................................................................................................23 Change Password................................................................................................................. 23 Change Login ID. .................................................................................................................. 24 Secure Delivery..................................................................................................................... 25 Mobile Security Preferences......................................................................................26 Enabling Touch ID or Fingerprint Login............................................................................. 26 Disabling Touch ID or Fingerprint Login............................................................................ 28 Enabling Face ID. .................................................................................................................. 29 Alerts Overview............................................................................................................30 Date Alerts............................................................................................................................. 31 Account Alerts....................................................................................................................... 32 History Alerts. ....................................................................................................................... 33 Online Transaction Alerts.................................................................................................... 34 Security Alerts Overview.............................................................................................35 Edit Delivery Preferences. ................................................................................................... 35 Enabling and Disabling Push Notifications. .............................................................36 Secure Message Overview. ........................................................................................37 Sending a Secure Message.........................................................................................38